Account Services /
Project Management Jobs

Our client, an online platform and creative agency, is seeking an Account Manager to join their team.Liaise with brands and agencies as well as internal teams to ensure flawless campaign execution at the production and global launch phase. Lead the campaign process, from paperwork to production, deliverables to analysis, optimization to reporting and more. Build relationships with internal and external teams by serving as the first point of escalation for all campaigns and ensuring expectations are always properly managed both internally and externally. Lead the paperwork process by collaborating with Legal to draft both client and talent agreements Serve as client services point of contact on multiple campaign projects simultaneously as well as PR agency Collaborate with Production team to manage expectations and ensure flawless campaign development, execution, and delivery Serve as production lead on complex executions when necessaryMusts:4-6 years experience as an Account Manager at a marketing, social or publisher agency ideally with a PR background and/or expereince Experience working with and managing small team Strong track record of executing successful programs Strong critical thinking and strategic reasoning. Comfortable making strong, direct recommendations and managing expectations clearly. A process-oriented, entrepreneurial spirit who also thinks outside their job responsibilities An understanding of the digital media and social landscape Skilled in crafting compelling presentations Ability to work in a fast-moving environment Positive, motivating attitude, a bias for action, a willingness do roll up their sleeves and get into the work at times in a high pressure environments.​Does this sound like you? Apply today!

Onward Search has an exciting opportunity for a well-rounded Account Coordinator with experience in advertising operations and creating media plans as a means of support for sales and ad operations teams. Our client is widely regarded as a leader in its industry and consistently recognized as one of the top places to work. Currently they are seeking this person for a 6-month contract position with potential to extend. Apply today to speak with one of our associates to learn more! Responsibilities:Track record of Customer Service success Excellent written and verbal communication skills Patient, detail oriented, and strong organizational skills Focused & goal driven Ability to build strong cross-functional partnerships Continually builds business knowledge to better serve our sellers Demonstrate excellent time-management skills  Preferred qualificationsExperience with search, digital sales, performance advertising, ecommerce Previous experience in Customer Service, Sales and/or Account Management Experience with Outlook, Excel, PowerPoint and Salesforce 2-3 years of experience.​Does this sound like you? Apply today! 

Our healthcare client in the city of San Francisco is seeking a Migration Project Coordinator to assist with the business development team. This role works with the company's health and wellness partners along with internal technical and professional service teams internally to support the transition to a new platform/service offering. The Project Coordinator is responsible for holding partners to their agreed-upon schedules and deliverables. This role will escalate any issues or concerns to the internal team. The perfect candidate is organized and able to balance multiple projects. The essence is prioritizing tasks and requirements for the teams and keeping them on track.Skills:Excellent multi-tasker and a solid sense of urgency and prioritizing projects Comfortable with technology and open to learning the details of product integrations quickly Thrive in a fast-paced environment Open to negotiating and influencing internal team members to reach goals Maintain project plans and timelines Oversee partners and make sure they are following protocol and deadlines Provide documentation for each project Act as Point of Contact for all communicationsRequirements:1+ years of project management BA Excellent communication skills both verbal and written Professional and able to work with cross-functional teams internally and externally Experience in a technical role a plus.Does this sound like you? Apply today! 

Onward Search is hiring a Project Manager for an international corporation with offices in Sandy Springs. We are looking for candidates with the following skills and competencies to fill the role. Job Summary:Requires a moderate degree of PM knowledge, experience, skill & expertise. Additional skills needed: communications, problem-solving, managing for results, managing conflict, creativity & critical thinking. Operates in coordination with & takes direction from both the ePMO Lead/Project Lead to ensure:All project activities/outputs align with strategic objectives, deliverables, schedules, business case & expectations set with Sponsors & senior leadership Support a combination of simple projects while facilitating the/guiding team to adhere to the PM discipline This position will drive setting the team’s cadence for planning, updates & status reviews with Sponsors. He/she supports the success of the project by applying PM principles, guidelines & standards. Travel may be required as needed.Job Duties:Assists Project Lead to Ensure Project Output Meets Program Expectations Facilitates all Project Planning & Execution of PM Activities Applies PM Processes/Tools Appropriate for Projects identifies/Manages Interdependencies with other Projects/Initiatives Facilitates initiation/planning of project scope (i.e., Objectives, resources, milestones, risks, communications, etc.) Reviews funding, cost plans & actual expenses to verify projects are in line with funding parameters with Project Lead Proficient in PM discipline with emphasis on effective use of PM soft skills essential to his/her success Manages project scope, schedule, initiation, start-up/design, building & deployment of projects from beginning to end Solicits/gathers info. via interviews with process owners to understand the "as-is" &" to-be" processes Identifies/communicates to the Project Lead skill gaps & recommends improvement opportunities Provides Project Lead with thorough responses to problem resolution Identifies business areas/stakeholders impacted by issues Identifies root causes to ensure problems do not reoccur Able to: Communicate processes to customers trained on process changes/enhancements Dev/monitor process metrics to gauge the health of a project & identify process improvement opportunities Observe a process & gather feedback/concerns from others for process improvement opportunities Creates/manages PM artifacts while educating the team on their creation/proper use throughout the project such as: Project Charter Project Plan RACI Risk/Issue identification & mitigation Status report dev./updates appropriate PM artifacts, as needed Reviews deliverables & ensures quality Provides PM methodology/tools to ensure proper governance, oversight, strategic alignment & project successQualifications:Bachelor’s Degree (or it's comparable degree) Three years of PM experience 6 years as a project team member Experience using MS Office including MS Project/SharePoint Willing to travel by plane or drive personal vehicle/rental car Preferred Qualifications PM Certifications: PMI PMP, Agile, LEAN Certified/Six Sigma, etc. Experience applying Stakeholder/Communications Mgmt. principles including governing bodies/ Owners/Sponsors/key senior stakeholders/Project Lead/team/SME's Able to plan weeks in advance to plan efforts & manage multiple projects Able to work full time (~40 hours per week with potential to work overtime if necessary); must be flexible to work occasional weekends, holidays & possible overnight stays depending on the assignment, as needed. Experience/expertise with Commercial PM Software (i.e., MS Project/Office, etc.) & the ability to learn company Projects Website & other tools Experience with web-based remote meeting applications (i.e., Skype, Zoom, WebEx, etc.) Willing to travel by plane or to drive a personal vehicle or rental car. [Note: mileage, airfare, a rental car will be reimbursed].Does this sound like you? Apply today!  

Our client, a pharmaceutical advertising agency, has an immediate need for an Account Executive or Account Supervisor to work on a piece of business for a large account. This is an integrated role. This role will be onsite positions starting ASAP here in NYC.The ideal candidate has experience with regulatory submissions and launches, but it is not necessary.Background:2+ years Agency Account Experience Ideally has experience with regulatory submissions Strong Communication Bachelor's Degree Able to work with Project Management, Copy and Design with ease Able to support a fast-moving teamDoes this sound like you? Please apply today!

Recent college grad? Looking to get your foot in the door with a Fortune 250 company? If you have an interest in music, movies, and sports along with a passion for customer service and marketing then this might be the right opportunity for you. Our client is looking for an Operations Associate on 6-month contracted position and will be in San Francisco. Strong communication skills, data entry, and project management abilities are a must. Apply today to speak with one of our associates to learn more!Areas of FocusAbility to execute on multiple accounts and tasks Strong attention to detail combined with the ability to prioritize and meet aggressive targets and deadlines Team player who can work with various departments Willingness to work non-traditional hours (nights, weekends, holidays)Skills RequirementsExperience in customer service Possess strong management and organization skills – ability to juggle multiple projects at once Strong Outlook, Word, Excel, Google Doc Skills Strong Data management/Data entry experience Excellent verbal and written communication skills Experience in Salesforce is a plus BS/BA degree or equivalent. 1-3 years related professional experience.Does this sound like you? Apply today! 

Onward Search has an exciting opportunity for a well-rounded Administrative Assistant with experience in business analysis and process improvement. Our client is widely regarded as a leader in its industry and consistently recognized as one of the top places to work. Currently, they are seeking this person for a 3-month contract position with potential to extend. Apply today to speak with one of our associates to learn more! Responsibilities:Assists executive in staff capacity by coordinating office services, such as personnel, budget preparation and control, housekeeping, records control, and special management studies. Studies management methods to improve workflow, simplify reporting procedures, or implement cost reductions. Analyzes unit operating practices, such as record keeping systems, forms control, office layout, suggestion systems, personnel and budgetary requirements, and performance standards to create new systems or revise established procedures. Requires an associate degree in appropriate field plus job experience including supervision. Analyzes jobs to delimit position responsibilities for use in wage-and-salary adjustments, promotions, and evaluation of workflow. Studies methods of improving work measurements or performance standards. Coordinates collection and preparation of operating reports, such as time-and-attendance records, terminations, new hires, transfers, budget expenditures, and statistical records of performance data. Prepares reports including conclusions and recommendations for solution of administrative problems. Drafts narrative, financial, and statistical reports.Compiles data based on research techniques and on statistical compilations involving an understanding of operating programs, policies, and procedures. Issues and interprets operating policies.

We are looking for an Account Executive who is an integral partner for clients and internal team members in the delivery of marketing initiatives that drive business impact for pharmaceutical brands.This person is motivated to be a key point of contact to interpret the client’s strategic objectives and collaborate with the agency team in building innovative marketing tactics.Responsibilities:CharacteristicsDriven and possesses an eagerness to learn and a high level of accountability towards a quality work product Values collaboration, engaging cross-functional partners to solve marketing challenges to ensure the agency’s best thinking is applied to the work Possesses a natural curiosity and desire to understand the business, customer insights, multichannel marketing, and platformsRelationship buildingEarns trust and builds relationships with agency staff, agency partners, and client contacts Understands the components of marketing and advertising strategies and applies them to make decisions Proactively recognizes the client's needs and partners with the team to incorporate into project plans Identifies potential conflicts and problems before they materializeCommunication abilityFacilitates excellent communication between the client and agency teams to identify and discuss marketing communications opportunities and requirements Ability to communicate both written and orally in an organized and logical manner; reflecting, be accuracy, concision, and persuasiveness Able to lead conference calls with clients that have objectives, structure, and focus Runs effective meetings by setting objectives and desired results, including appropriate participants and creating an environment that delivers against the objectives Ensures accurate follow-up on agreements in meetings; both in-person and via conference (internal and external)Executional excellenceHas strong knowledge of agency workflow, processes and key individuals involved at each step Able to write accurate scopes by engaging appropriate functional leads and asking relevant questions of clients to gain clarity around deliverables and needs Ability to accurately identify key data or customer insights to solve a problem and inspire innovative and creative solutions; understands the business implications and impact of data or action on subsequent events Actively contribute to the creative process, from project initiation to delivery.Requirements:Bachelor's degree required 1-2 years of agency experience in Account Management Experience presenting information both orally and in writing Strong business writing skillsDoes this sound like you? Apply today! 

The project manager is the day-to-day internal team leader for all brands and projects they manage. They are an integral part of the success for each project and looked upon as the main knowledge holder on their teams.Project managers must have a strong ability to collaborate and work under pressure, as well as a passion for leading innovative projects through their full life-cycle. They should also be able to manage multiple projects concurrently, along with all timelines and finances associated with those projects.Communication SkillsActs as the conduit between the account team and the internal project team Demonstrates the ability to share information with the correct members of the larger team Able to understand what should and should not be communicated across the team Displays sense of urgency in responding to project requests and problem solving Able to take on new requests with a positive outlookProject Ownership/Team LeadershipAble to effectively lead internal project teams (Strategy, Analytics, Creative, Tech, Account) across all assigned projects Has the ability to build and maintain a healthy team atmosphere Doesn’t shy away from new, or constantly changing projects Able to handle tough conversations with team members Improves team processes in an effort to learn from mistakes and/or successes Is solution-focused when working with any member of the team Able to bring in the right individuals at the right time when a project is running off-track in any respect Is responsible for all aspects of submission of materials for MRL reviews, including routing of comments and rework during the review process Understands when to use process as a guideline and when to adapt processes based on project or client needs Is nimble and can look for work to pull forward in the event of an unexpected delayProject management focusKnows how to prioritize work when deadlines converge – for themselves and project teams Able to independently develop and manage timelines across all projects Works with Operations and team leads to mitigate resourcing constraints; can assist Operations with prioritization of work if required Able to resource the right people, for the right amount of hours, while managing ever-changing resource needs Keeps an eye on the details while remaining organized across all projects Regularly provide reliable pricing and scoping information for the Account team Understands and takes into consideration any client-specific sensitivities when providing scope & budget for new work Is able to scope new work in great detail Possesses the appropriate level of technical knowledge necessary to interface with other competencies, explain how our proprietary platforms(s) work and manage successful technical projectsFinancial focusResponsible for tracking all vendor and pass through costs to a project budget Tracks and manages project-related expenses Able to develop and maintain budgets with the input of other competencies Works with the account sup partner to set a revenue projection on a monthly basis, and mitigates any issues that prevent from hitting that revenue, then makes and adjustment up or down as required, regularly throughout the month Understand the impact of delays in work and revenue recognition and understands how to mitigate these situations Consistently meet financial objectives by accurately forecasting project revenue Responsible for financial close out of a project upon completion – reconciling all labor, invoices and expenses against the project Accountable for all upkeep and accuracy of all project data. Project data includes financials, resource scheduling and timelines. Updates and assesses project data at minimum once per weekRequirementsFour year college degree Four or more years of agency (or relevant) project-management experience Proven experience managing digital projects with teams of 10+ people Proven understanding of the technical facets of website development Solid experience working on projects that have data and analytics components, with an ability to understand how the data output can be used to form insights and drive additional tactics Ability to manage multiple projects totaling $1MM - $1.5MM in revenue annually Pharmaceutical, or similarly regulated industry, knowledge is a plus Knowledge and/or understanding of resourcing creative and technical teams across projects is a plusDoes this sound like you? Apply today! 

Our client, an entertainment creative agency, is seeking a Traffic/Project Coordinator to help with a series of projects. We are looking for candidates with the following skills and competencies to fill the role. Responsibilities:Being on client calls to take notes for the creative team Traffic designers checking in on project process daily and keeping EP informed Re-prioritizing deliverables based on client notes and communicating assignments and assignees on a nightly basis. Able to identify if a project may go off track and bring that to the team's attention Attend daily check-ins to update EP on project progress Comfortable being client facing if need beMusts:1-3 years experience working in an agency setting Focus specifically in print entertainment projects preferred from key art to OOH campaigns Must have theatrical trailer experience Seeking proactive member to keep things moving along with great written and verbal communication skills Should be organized and comfortable managing several projects at once.​​Does this sound like you? Apply today!