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Our client, a digital entertainment agency, is looking for a Sr Publicity Manager for their Home Entertainment client.You will report to the VP Communications and be responsible for:Work with some of the biggest companies in the entertainment industry, as part of the team who devise and implement effective publicity campaigns for their releases and product launches Acting as a leader within the PR team to manage projects and support the Publicity Director with team management Managing performance reviews for team members Preparing client proposals Developing and executing comprehensive publicity strategies which ensure the best level of coverage, while maintaining the highest levels of excellence Devising and actioning innovative and realistically achievable ways to publicize campaigns including promotions, talent junkets, editorial, sweepstakes and social campaign activity Use social data and analysis tools to set and analyze insights and targets Researching and sharing new insights and knowledge of the media and entertainment landscape with clients and the internal team Building positive and productive relationships with clients, vendors and media contacts Ensuring client satisfaction and taking a lead role in managing campaign expectations as well as communicating key successes Assisting senior management with business development opportunitiesMusts:3-5 years of relevant agency experience with exceptional client-facing skills Extensive media contacts in the US and ideally Canada Proven client relations skills Ability to lead, challenge and encourage a team Demonstrate an understanding of client budgeting Understanding of publicity reporting and analytics Excellent communication, organizational and presentation skills Conscientious timekeeping and effective time management Knowledge of the film and television industry is preferred Love of new technology and passion for following developing media trends Must be creative, hard-working, detail orientated and calm under pressure

Onward Search has a national healthcare client that is seeking the expertise of an IT COMMUNICATIONS CONSULTANT for a year in the Bay Area. Looking for a seasoned consultant with a background in planning & developing complex communications plans for the leadership, project and IT teams.SKILLS: Develop and implement communications plans and tactics to fulfill the goals and objectives for Network Services department Provide communications consulting to internal teams including verbal advice, written communication and action plans where needed Ensure content is consistent with company voice/brand by creating consistent and compelling messaging Manages and completes multiple assignments in short time frames and coordinates diverse projects and activities into a cohesive and strategic program. Identify priorities and develop communications plans, creative briefs, research & analysis and present to stakeholders Create communication materials, announcements, presentations to fulfill goals and objectives of the projects. Partner with IT Communications on communications and assist in coordinating communications with other IT Process & Tools projectsREQUIREMENTS:BA/BS required 7 years in a corporate communications environment including intensive project communications support and content development Experience in change leadership and change communications Demonstrated professional-level writing and editing skills for Web and traditional media Superior collaboration skills for working in a complex, non-hierarchical organizational structure Superior collaboration skills for working in a complex, non-hierarchical organizational structure Able to respond to emerging issues and crises Recent experience in planning and implementing stakeholder engagement plans and internal communications campaigns for large organizations, healthcare preferred Presentations skills, PowerPoint Professional values and behaviorsPREFERRED:Master's degree IT experience Proven experience with organizational change and stakeholder engagement

Onward Search is seeking a COMMUNICATIONS ASSOCIATE who comes from writing/editing administrative roles for public affairs or public relations. This is a 5-6 month contract need in Oakland. A minimum of 3 years of editorial experience in an administrative, communications or public affairs support role within a national organization preferred. This role is responsible for providing complex communications consultation, communications planning, implementation and recommending solutions for multiple departments.SKILLS:Write and edit straightforward content for communications programs and projects including newsletters, Web sites, tool kits, and other forms of internal and external communications to support clients' strategic communications requirements Proofread and coordinate production of communications materials. Work with others on final placement of materials, including distribution, and provide miscellaneous follow up Update content client-specific and project communications and messaging Function as communications assistant on programs and projects initiated by practice leaders or other communications and external relations staff by researching/collecting data, coordinating project schedules, maintaining project budgets, and numerous e-mail and database distribution lists as necessary to ensure high quality deliverables Coordinates, as needed, presentation preparations, including speeches and talking points, researching and analyzing information, planning logistics, graphic presentation and overall coordination Function as editorial and production assistant for Institute for Health Policy assets, client's voice, GR memos and newsletters. Proof using Associated Press and company style guidelinesREQUIREMENTS:3+ years experience in an editing, administrative support role Bachelor's degree in journalism, communications or related field Working knowledge of policies, practices and systems Frequent use of industry practices, techniques and standards including social media General application of concepts and principles Office 365 familiarity Experience with or aptitude to learn use of SharePoint and Box

One of our Financial Services clients is looking for a customer experience specialist to join their team. They need someone with strong interpersonal/relationship management skillsThis role is a key position supporting the Customer Experience Voice of the Customer & Pain Point Remediation Team in its role analyzing customer response surveys to support strategic initiatives, and helping develop and deliver key insights relative to consumers’ needs, preferences, and behaviors. Candidate would also support the team and identify trends, assist with tracking customer complaints, escalating identified issues and key customer suggestions, and working with business owners on process improvements and issue resolution. Our team works across the organization to represent the customer’s point of view.Ideal candidate will have Credit Card or Financial Services background with customer experience expertise, and will be responsible for the following:Managing, accessing, and analyzing large amounts of customer surveys/data for measuring and reporting on customer insights and trends Structuring and executing deep dive research projects using Net Promoter Score (NPS) and customer satisfaction research to help define and support strategic initiatives Partnering with team members and the business to analyze survey results and developing informed recommendations, insights, and points of view to help drive our business goals When ad hoc analysis and data projects are requested, wrangle and cleanse data, review and analyze, and will present results to journey owners and senior team leadersThe ideal candidate is:An excellent communicator with little fear of asking questions and seeking the answers A high-energy, results oriented individual who can hit the ground running Eager to develop both analytical and technical skills required to effectively analyze data sets Passionate for understanding consumer behaviors and for helping bring the Voice of the Consumer into a successful, established organization Interested in learning the Credit Card business including all key customer journeys that are drivers of customers satisfactionQualifications:Minimum 5-7 years of Business, Marketing or Customer Engagement experience Process design – ability to recommend and design customer-impacting process improvements across complex organizations Operations – background in developing and implementing operational and process improvements in customer facing teams Organized – ability to work with multiple team members at one and keep resolution of pain points on track Analytical – ability to use insights from customer research and data to drive decisions around design and improvements Strong data management and analytical skills Exceptional Excel and PowerPoint skills for tracking and reporting Relationship management, interpersonal, and organizational skills a plus Strong communication skills – written and verbal Proactive and responsive – self-starter who can work collaboratively to achieve results

One of our financial services clients is looking for a Digital Acquisitions Manager to join their team. The Digital Acquisitions QC and Operations project manager contractor position will manage execution responsibilities for digital acquisitions marketing. The candidate will partner with various cross functional teams to ensure successful implementation of the marketing campaigns, including requirements documents, working with data management and channel teams, determining and meeting timelines for various processes, partnering with legal/compliance/privacy teams, and measuring and reporting campaign performance.Key Responsibilities:Support Digital Acquisitions channels by ensuring the flawless quality review & on time delivery of critical input documentation in support of customer facing marketing material, leveraging proprietary technology platform Act as the central interface between the Acquisition product managers and campaign management system, ensuring prompt/accurate handoffs, as well as help lead issue resolution for the digital acquisitions channels Provide status updates, issues for discussion, and guidance as appropriate and necessary to ensure accurate and timely program execution Help support other important quality control processes on the Digital Acquisitions’ team on as needed basis Support the overall quality control environment within the Digital Acquisitions’ teamKey Requirements & Competencies:Financial services industry and/or creative agency experience required Extreme attention to detail Ability to work on multiple programs simultaneously, manage multiple deadlines and schedules, ensuring all deliverables are met on time with accuracy and quality Ability to effectively operate in a highly matrixed, complex organization Ability to effectively communicate cross-functionally, both horizontally and vertically within the organization Strong sense of accountability and decisiveness in a strong work ethic culture Ability to understand and effectively assess risk Ability to quickly learn and adapt to automated workflow systems and technology applications to manage and review marketing materials Self-aware with an ability to adapt to various situations Must be proficient with MS Office suite

One of our Fortune 500 clients is looking for a content manager to join their team.This person MUST be able to:Provide work portfolio with samples to showcase their past experiences and demonstrate their PowerPoint and creative marketing skills (e.g. Putting effective communication packages such as PowerPoint to tell stories around an idea/concept or proposal) Provide advanced level in PowerPoint specifically on using the tool to articulate and communicate the messageDepartment:The Employee Experience (EE) IT team is part of the Corporate Systems department within Global Technology organization. Employee experience IT team is made up of a group of high energy IT professionals who enjoy operating in a fast pace environment. We are currently leading some exciting projects to transform the experience of our digital workplace with aim to increase productivity and employee engagementResponsibilities:Highly competent and innovative individual to lead the creation of content (e.g. PowerPoint, digital or social content) that packages our ideas/concepts into powerful messages that will clearly articulate our vision, tell the stories and captures attention of the audiences (e.g. internal stakeholders, employees) Collaborate with leadership team across the Employee Experience team to create PowerPoints for stakeholder meetings Collaborate with internal team to design Employee Experience portal site Identify, develop and manage creative content for Employee Experience site to promote new capabilities Take existing or rough draft material from subject matter experts and convert into high impact content for proposals, internal communications, videos and digital copy Help bring new ideas for content creation to the team using your expertise and eye for great design Lead social campaigns on our internal social network (Yammer) to promote new capabilities or gather user feedbackSkillset:An undergraduate education or related work experience is preferred Strong attention to detail Excellent writing skills (gathering information, summarizing/reporting) for web and print. Work samples may be requested Demonstrated ability to apply creative design principles in the production of engaging web content Knowledge of Content Management System (CMS), as well as experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign etc.) Strong organizational skills as well as the ability to work in a collaborative and team-oriented environment Proven capability to work on multiple projects simultaneously with attention to detail, flexibility to respond to shifting priorities, and to work efficiently under deadlines Ability to successfully achieve goals working with cross functional teamsSoftware /Technical skills:MS PowerPoint SharePoint Online and Yammer HTML / CSS / Javascript experience a plus

Here's your opportunity to join one of the fastest growing and dynamic businesses for an eCommerce company aimed at constantly meeting the needs of their customers! As the Associate Business Manager, will report to the Sr. Business Manager and play a key role in driving sales and profit to contribute to the growth of our partner.This is a general business manager role that requires the ability to develop a holistic understanding of the business and industry. This is an ideal role for a candidate who loves analytical projects that can influence and drive significant financial growth.Responsibilities:Manage seller analytics in order to hit financial and operational goals, measuring performance metrics, building strong internal and external relationships, and manage partner accounts. Measure optimization of assortment to improve marketplace growth, while enhancing the customer’s experience Work cross-functionally with merchandising, marketing, operations, finance, and technical teams to optimize product assortment; analyzing information related to product performance, trends, forecasts, competitors and industry information Conduct price and shipping evaluations to offer recommendations to partners Develop strategies for promotional activities; ability to report out to senior level management on strategy, pricing, assortment development, and marketing effortsMinimum Qualifications:2-3 years of related work experience years Bachelor's degree in Marketing, Business or other related field Must be able to travel to conferences and partner visitsAdditional Preferred Qualifications:Online eCommerce experience a huge plus Excellent leadership and interpersonal skills; ability to persuade, communicate vision and motivate people at every level within Wal-Mart and partner organizations; cooperative working style Strong general business knowledge base Strong analytical and quantitative skills Passion for serving customers and understanding their needs Performs well in an environment with competing priorities, multiple projects, and a virtual teams Good project management skills Detail-oriented and strong follow-through Positive, upbeat, can-do attitude

Our client, a leader in the food and beverage industry, is seeking a Project Manager to join them on a contract basis.Job Responsibilities:Create and lead cross functional Technical Teams through the Stage Gate process from Feasibility to Launch Communication conduit between the R&D cross functional Technical Team and the Business Team Understand the key technical characteristics and general business implications of the broad range of products, process, and packaging technologies used Positively influence at all levels, within and outside the organization Develop effective working relationships to gain matrix resources to support group's initiatives Create and manage a cross-functional project plan to successfully deliver new product/process/package innovation, globally Facilitate the definition of scope, project goals, and success criteria Perform deep risk analysis for complex projects, resulting in risk registers, mitigation strategies, and communication plans Clearly communicate project status, risks, and scope creep with impact to all stakeholders on a regular basis Develop, manage, and communicate project budgets, timelines, and resource needsCritical Competencies:Highly effective organization, negotiation, coordination, and presentation skills Ability to communicate effectively over the phone, online, and in person, across multiple cultures. Ability to function effectively in stressful, fast-paced situations, with the personal leadership to influence and positively motivate self and peers Meeting facilitation skills Experience writing scope statements Strong understanding of linking research to business opportunity Leadership: Ability to lead and motivate multi-faceted teams Team Work: Ability to manage multiple priorities, think on their feet, and execute with speed Initiative and follow through : Independent decision maker in a fast paced and demanding environmentEducation & Experience Requirements:Minimum of a Bachelor’s Degree of Science Minimum of 10 years’ experience overall Minimum of 5 years’ experience in project management and PM tools (FMEA, RACI, Microsoft Project, Stage Gate, etc.) Experience in a consumer products research & development function a plus Background in development and commercialization of new products strongly desired. Familiarity with PMI methodology preferred Project Management Professional Certified (PMP) is strongly desired Six Sigma Knowledge/experience a plus Willing to travel globally Multi-lingual skills a plus

Onward Search is working with a Boutique agency has an immediate need for a Freelance Digital Project Manager. This will be an onsite position starting this week through the end of the year.You will be working as part of a team to create the digital ecosystem for a financial services company. This team will also be putting together a plan for the roll out. This will include overarching strategy, multiple website redesigns, social media presence, and content strategy as a whole. You must have a firm grasp on the entire digital landscape to be considered for this role.You will be the point person for all day to day project management duties for this specific account.Background:5+ years in Digital Project Management Agency side Financial industry experience a plus Must have recent agency experience Strong ability to scope projects, establish timelines, ensure timing and deliverables are being adhered to Excellent grasp of the digital landscape Comfortable being client facing Able to work across departments and teams not necessarily all onsitePlease apply today! 

The Merchandise Assistant manages the acquisition, coordination and tracking of his/her subcategory item pages and shelves on the website. He/She manages item page content, cross-sells, and accessories for the merchandise department. He/She assists the call center associates with customer service questions. This position will be responsible for managing the acquisition, coordination and tracking of inbound supplier data.This Merchandise Assistant will be working across all the businesses under Global Marketplaces Services.Must be dedicated, organized, and passionate about the Services businesses.ESSENTIAL DUTIES & RESPONSIBILITIES:1. Setup and Maintenance of Items & Content 50%Supports the item level efforts of all merchandise categories reporting to the Category Manager Work with Buyers and Item Set up Team to set up new items and maintain item changes such as: numbers, item dimensions, rebates, add distributors, remove distributors, retail price changes, cost price changes, department/RHID changes, for accurate tracking and data collection Works closely with the copywriters and supplier to manage content acquisition Works closely with the Item Set Up Team and supplier to manage the procurement and coordination of digital images and/or samples for the site Work with Web Collage, CNET, and easy2.com on product demos and page outlook enhancement Oversees the quality assurance process as it relates to the items preparation to go live on the site. This includes testing products that are live, continuing to submit JIRA tickets to fight bugs and follow-up with Digital Store Operations (DSO), @Labs, and other cross-functional teams as needed, in order to ensure a great customer experience. Modify/update item page as needed Collaborate with DSO to promote appropriate assortment for seasonal/holiday campaigns to increase awareness and drive traffic to items + shelves SEO merchandise descriptions and wordsmith item page content Run in stock daily report for daily publishing Track all items coming in, out to supplier, or with cross-functional team to ensure all items go live in a timely manner Maintain item pages with accurate accessories and cross sell layout Manage change requests such as: prices, flags, inventory availability, critical live images and copy changes, base/variant maintenance2. Administrative and Tracking 30%Sample Coordination + Product Development Assistance: Organize samples for vendors/partners accurately. Troubleshoot issues as needed Assist in reporting via various systems including Teradata, Thoughtspot, Item Query, etc. Monitor reviews and ratings feedback Submit critical tickets for system, or data repairs Run reports to insure end dates are accurate for items existence Run weekly out of stock reports for drop shipment items and email them out to pertaining suppliers for ETA3. Special Projects 15%Coordinate with Associate Operations Manager, Website Resolutions, and the Legal Team to resolve customer service issues promptly and accurately Provide additional support to the Item Set Up Team, PIM Support team, and Inbound Team as defined by the category manager Provide new MAs within the department basic training4. Competitive Analysis and Customer Insights 5%Perform competitive analysis by collecting market data (pricing, assortment, promotion) for competitive products Conduct Competitive Analysis and research Customer Insights to inform business programs for Services. Assist with customer insights by contributing to customer surveys and interview questions. Conduct in-person interviews. Aggregate data from in-person interviews and online surveys, and provide assistance on synthesis and analysis of customer insights data Comp shop other competitor sitesREQUIRED QUALIFICATIONS:1+ years of experience in merchandising, customer service, project coordination, or administrative capacity Possess business acumen Strong communication skills, verbal and written