Account Services /
Project Management Jobs

This role will serve as a retail merchandising and productivity expert and function as an internal consultant to Sales, Marketing, and Product Development in the areas of product line development, in-store merchandising, and assortment strategy. The Omnichannel Merchandising Team determines the shelf position of products placed US channels of distribution. The team applies shopper insights and retailer financial analysis to increase sales by optimizing our merchandising strategies and tactics.Planogram Development and Management:Develop shopper insight driven shelf schematics of US Toy and Game brands using JDA’s Prospace software for the following. Retailer-specific planograms on request from Marketing and Sales. Retailer-specific endcap and pallet displays. Use schematics to develop and recommend optimal merchandising strategies to Sales and Marketing. Maintain and publish an up to date retail merchandising library, Key retailer store fixture and shelving dimensions, Key retailer shelf space allocations by season and brand & Key retailer shelving and merchandising requirements, and p packaging dimension and images for the US Toy and Game Line. Work with Consumer Products to determine a process for including non-toy items in planograms. Establish and maintain positive working relationships with functional counterparts at all major retailers.Retail and Shopper Insight: (as needed):Assist in the development and execution of primary Shopper research. Prepare PowerPoint based summaries of research findings for Sales and Marketing. Present methodologies and findings to Sales and Marketing Teams. Analyze and report on syndicated retail and marketplace data such as POS and reports.Sales Meetings Support: (twice yearly):Create and manage the setting of actual planograms for all relevant brands. Determine and allocate optimal merchandising space needed for each brand. Secure Marketing and Sales management approval for space allocation. Coordinate development of point of purchase materials, product samples, and mock-up packaging.Skills/Experience:Bachelors (M.B.A preferred). Excellent written and oral communication skills. Ability to interpret and explain fundamental financial analyses. 2-3 years of proven category management or relevant experience in a customer facing role. Experience with developing or applying shopper insight a plus Fluent in Microsoft Office. Intermediate Excel skills (VLOOKUP, conditional formatting, macros). Experience with developing or managing web-based info portals a plus. Proven ability to perform and understand basic financial analysis. Adobe Photoshop. JDA Space Planning Software/Pro space.Please apply today!

Onward Search's client is looking for an experienced and passionate DPM for their Artificial Intelligence / Machine Learning team. This is an industry-leading opportunity and where you will have an enormous impact. Prior experience in AI and Machine Learning is NOT a pre-requisite, though certainly a plus, and healthy curiosity about this emerging field is crucial. This DPM will collaborate not only with design leaders in Product Design and Research but also XFN partners who are developing cutting-edge new technologies. By supporting the various aspects of the product teams, you will enable the groups to focus their time on designing, building and shipping products. You will improve team communication, collaboration, and remove roadblocks. Finally, you'll utilize a full range of organizational and interpersonal skills to help keep our teams on track, execute specific design initiatives intended to grow team culture, industry expertise, and team impact, and you'll have an opportunity to work with cross-functional teams as you establish great ways of working together.Skills:Experience working directly with product designers, UX researchers, and content strategists Minimum 5 years of experience as a digital producer, project manager or program manager with a background establishing programs, supporting design teams, and developing relationships Track record of operating independently, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner Successful in a fast-paced environment that requires independent time management, task prioritization, flexibility, and keen ability to identify problems and proactively work towards solutions Experience communicating with data to drive change Bachelors degree required.Requirements:Identify and drive product initiatives forward that have multiple senior stakeholders and many moving parts Define and manage strategic initiatives that improve design team efficiency and impact Facilitate meetings to drive progress against goals and objectives, and establishing clear next steps and owners and resolving blocks that impede progress. Proactively assess risk, raise flags, and resolve issues before they become problems for the larger teams Measure impact of programs and initiatives both qualitatively and quantitatively Collaborate cross-functionally with product management, engineering, product design, user research and content strategy to ensure a smooth product development process. Support the management team with effective team communication, proactive problem solving, information distribution. Establish a communication structure to report out updates, progress, and status with task forces or leads on the team, so everyone understands role and expectations. Manage program communication and proactively connect with partners in other offices or disciplines to make them aware of the programs and how they can provide support. Build impactful relationships and serve as a dependable point of contact across the product design, research, and content strategy teams and cross-functional partners you're working with in all offices. Establish and execute activities that build team culture and community, team values and trust, and help individuals tie their work back to our client’s mission.Does this sound like you? Apply today! 

Our client is looking for a Scrum Master to coordinate and inspire a cross-functional team responsible for global personalization strategies on site, in email and through media. Team members include representatives from multiple internal & external organizations such as marketing, creative, IS & outside agency partners. The scrum master will lead the workflow including process, documentation and defined roles and responsibilities. They will manage all personalization projects through agile practices. As a member of this marketing team, you will work in a fast-paced environment, and be part of the Global Consumer Marketing organization.As a Scrum Master, you will facilitate all agile processes, lead agile team meetings and manage projects through project management tools including Jira and Confluence. You will help resolve issues raised within the team and prioritize the day to day work. The Scrum Master ensures the team completes sprints on time, monitors throughput, and ensures requests coming to the team are accurate and actionable. The role facilitates the day to day personalization project workflow and collaborates closely with all team members to ensure commitments are met.Skills:Set up and take ownership of daily stand-ups, retrospectives, sprint reviews and sprint planning sessions. Leverage JIRA and Confluence for project and document management. Ensures meeting outcomes are defined, understood and achieved for the Scrum meetings (Daily Scrum, Sprint Planning, Sprint Review and Sprint Retrospective meetings). Facilitate input and team interactions; ensure the communication of scope and requirements changes throughout the team. Support management of the backlog, ensuring Scrum process standards, identification of stakeholders and stakeholder conditions of acceptance. Work daily with the team to assess workload, provide direction, and raise impediments. Support onboarding of agile process across the group and drive optimizations in the process. Remove obstacles that affect the team. Creates essential subtasks, solicits accurate story pointing and locks applicable sprint scope. Ensures all resources have work and are logging time within each sprint. Reports on productivity, velocity, and when milestones will be achieved. Foster knowledge sharing and assist with the creation and delivery of best practices documentation and training materials.Requirements: Two to three years working in agile processes. Experience in project management. Ability to work in a cross-functional team.Please apply today!

Digital/Technical Project Manager needed for a 6 month+ assignment starting ASAP in Chicago. We are looking for candidates with the following skills and competencies for this role. Skills and Requirements:Digital Project Management experience a Must. Hybris Experience. Order Management System (OMS) experience. Retail experience.Does this sound like you? Apply today! 

Our client, a major social media company, is looking for a Marketing Communications Specialist to join their team in a contract capacity! In the Marketing Communications role, you will work with the Policy team to understand the critical economic and social impact initiatives for engagement with professionals in priority markets.Skills:Create compelling marketing collateral and assets to drive awareness of initiatives • Collaborate with global cross-functional teams, to align on messaging and source content for marketing materials. Partner with creative agencies to optimize content, and produce and scale assets across priority countries. Manage project and partners. Proactively identify and document best practices and opportunities for enhancement.Requirements:Ability to think strategically about how issues map to the audience and identify the most engaging way to position efforts. Excellent written and verbal and communication skills. Strong project management skills. Experience in partnering across functions and geographies. Bachelors degree.Does this sound like your skill set? Apply today! 

Our client, a social networking company, is seeking an experienced Client Solutions Manager. This candidate will be tasked with building and managing key client relationships across some of the largest brands in the Travel and Restaurant industries. You will act as a platform and product expert, doing media planning, strategy, and measurement for your clients across Social Media. They will also identify optimization opportunities and manage the account creation process. Sound like you? To learn more about this opportunity, apply now.Skills and Requirements:At least 3 years of experience in digital media industry preferred. Bachelor’s degree. Proven ability to be able to manage multiple work streams at a time with high attention to detail. Advanced Excel skills and experience working with data preferred. Passion for problem-solving and customer service.Does this sound like you? Apply today! 

Our client, a major social media company, is looking for a Content Producer to join the team on a contract basis! The ideal candidate is a multi-faceted and innovative problem-solver. The Content Producer must be a strong, clear communicator, and a team player.Do you have an eye for great creative work? Do you have a keen eye for detail and a critical mind? Do you have the ability to deliver and launch initiatives on time, on a budget, and on strategy? Read on!Skills:Work with and set project schedules. Manage calendars for highly specialized (internal and external) creative workers and partners. Negotiate and manage project SOW, estimates, and related parameters. Constant communication with internal clients. Ability to identify and vet resources including (but not limited to): Video vendors, audiovisual service providers, and venues. Direct and oversee work of Video Production Vendors and Audio Visual Support Vendors. Coordinate Video Production and Photography Production shoots. Manage production budget and allocate resources. Maintain and create new processes to improve workflow and job performance. Maintain Global quality standards for Video and Photo Operations. Review internal requests and make recommendations to the Content Producer team. Easily step into the role of Executive Producer or Project Manager from planning to execution for any assigned shoot. Communicate and enforce brand standards, creating and defining new criteria as technology and scope evolve.Requirements:Proficient with: Adobe CC/CS (Premiere Pro, After Effects, Photoshop, Lightroom, Audition), and DaVinci Resolve. Proficient NLE editor (Premiere Pro). Basic Production Sound Mixing knowledge. Proficient in color correction for Photo and Video. Capable Camera Operator with a firm grasp of Video Production. Capable Photographer. Traffic management experience. 4+ years of technical video production experience. 4+ years experience as a project manager, coordinating producer, production manager or any other strategy or operations role. Must include a portfolio.Does this sound like you? Apply today! 

Onward Search is hiring an experienced hybrid Account/Project Manager with strong digital social media skills! If developing processes and creating flow is in your DNA, then we want to talk with you. Agency background preferred.Manage all project coordination including distributing information, building out processes and timelines, managing our content creator and copywriter's time and resources, coordinate with the lead client Experience working on large projects and familiarization with common PM tools, and heavy social media project management. Must also have Account Management experience. Client interface experience is a must!This is a contract role until the end of October, but a HUGE potential to extend! Must be able to start ASAP!Skills:Manages multiple integrated, multi-track projects simultaneously and investigates and understands project priorities in the context of agency and client expectations. Creates and enforces project schedules, estimates, and resources for all projects. Prioritizes tasks and deliverables for each project for the team and issues status reports. Establishes and maintains processes to manage scope over the project lifecycle. Translates business requirements into functional and technical specifications for the development team. Sets project quality and performance standards. Assesses and manages risk within, and across multiple projects. Ensures the best practices and standards are understood and followed throughout the project and applies the lesson learned from previous projects. Ensures a positive, collaborative work environment for the team. Maintains awareness of the current industry environment that shapes opportunities for client solutions (news events, trends, tools, etc.).Requirements:Bachelor’s degree required. 3 to 5 years project/account management experience Experience managing multiple projects simultaneously (preferable in an integrated program) from business development to final delivery. Strong interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decision-making and conflict resolution skills. Accountability for a large budget and/or client revenue. Demonstrated ability to craft and define a strategic business solution based on broad client goals.Does this sound like you? Apply today to be considered! 

Our client, an interactive creative & production agency specializing in digital/online creative is seeking a Junior Digital Producer to join the team. You will be leading production on exciting rich media/dynamic digital advertising projects for tech, retail and entertainment clients along with the following skills and competencies.Skills:Meeting with clients, both in-person and remotely, to set production strategy and managing production relationship throughout the project lifecycle. Working with the best creative and production team in the industry to develop projects and ideas for leading brands. Leading day-to-day communication and project deliverables with internal teams. Managing budget and resources to ensure project profitability. Scoping new projects, including developing budgets, resourcing needs and timelines.Requirements:1-3 years experience producing complex rich media and/or dynamic digital advertising campaigns on the agency side. Proven track record of producing digital advertising projects on-time and within budget covering rich media, web and app projects. Comfortable managing 3-5 projects at varying points in the project life cycle. Passion for digital marketing and creative. Strong understanding of web technologies and third-party applications and platforms. Excellent written and verbal communication skills, able to be responsive to client and internal communication. Excellent attention to detail and problem-solving skills. At least some expereince in industry standard project management tools like Basecamp, JIRA, and Asana. Working knowledge of the Adobe Creative Suite. Working knowledge of the Google advertising stack is a big plus. Experience working with global off-shore teams is a plus. Excited about growing with a dynamic and creative team.Does this sound like you? Apply today!

Onward Search's client is a premier social media platform who is looking to add a talented Media Operations Contractor to their growing team!We are opening several additional roles Media teams where you will communicate with potential partners, respond to user inquiries and empower authentic representation by improving user experience. You will work with our cross functional product teams to further this initiative as well as communicate trends that you're seeing that will help improve our products. Strong candidates will have an astute attention to detail and be a self-starter. Contract will be for one year with the option to renew based on business need and performance.Skills:Provide an amazing support experience to our public figures and media publishers across the Instagram platform Assess, quantify, and implement workflow improvements to scale out support Solicit, organize, and contextualize product feedback from partners Understand policies and risks with the ability to effectively translate them into scaled workflows that improve support and product experiences Comfortable performing repetitive tasks (partner support requests) and ability to perform well autonomouslyRequirements:BA/BS degree or higher 1+ years of experience in online operations, account management, or customer service Exceptional written and verbal communications skills Ability to work cross-functionally and across multiple time zones and functions Standout executor with attention to detail, strong organization skills, and ability to drive resultsDoes this sound like you? Apply today!