Account Services /
Project Management Jobs
A listing of jobs that best fit the categories of account services and project management.
Technical Training Project Manager
Onward Search is looking for a Technical Training Project Manager to join our large corporate client here in Atlanta for an onsite contract opportunity! Summary: Manages the development and implementation of projects/programs requiring technical experience and/or education in the cable or telecom industry to meet business training curriculum, process initiatives, process improvement, product launches, other strategies and objectives. Primary Responsibilities Analyzes existing project management methods to promote effective training through standardization, improvement, simplification, discontinuance, or other methods. Conducts risk assessments, maintains a series of key training project milestones, facilitates communication across operational groups, and ensures compliance with the defined project. Develops detailed project schedules, project estimates, resource plans, and status reports; tracks key project milestones and adjusts project plans and/or resources to meet needs of customers Initiates, plans, executes, and controls project efforts that utilize learning solutions Develops and executes management plans for time, cost, scope, quality, communications, risk, human resources, procurement and integration Translates project requirements into learning objectives and tasks. Producing a detailed scope document Reports on project progress throughout the project lifecycle, updating stakeholders, and training leadership Identifies and gains allocation of project team resources; obtains business sponsor approvals; and coordinates the resources necessary to successfully complete the project Communicates major milestones and identifies potential project risks; conducts regular status meetings to review project activities; manages prioritization procedures Sets and manages client expectations, managing and escalating issues and changes Measures progress toward goals and revises project objectives; documents applying change control procedures Evaluates the impacts and risks of changes from multiple perspectives, assigns tasks that are necessary to reduce or eliminate those considerations, determines tentative implementation dates, and tracks results of the implementation Develops methods to measure customer satisfaction; obtains feedback at critical milestones and at project completion to ensure that project efforts meeting customer expectations for time, cost, and results Anticipates and identifies tasks required to support change processing including performing change impact analysis, assigning tasks to project team members, verbally communicating complex issues, verifying that tasks are completed, and communicating implementation status Project cycle of typically less than 1 year Budget management consist of preparing and tracking costs Planning of resources for tasks, allocation, estimation, & scheduling Projects typically span across organizations (depts.) but may also directly affect business unit and/or entire company Reporting and communications typically occur with team, key stakeholders and senior management Full accountability for planning of resources for tasks, allocation, estimation, scheduling and risk management Budget management typically includes costing, tracking of status and resolving cost issues Requirements: 5+ years of project management experience BS/BA in related discipline strongly preferred PMP certification preferred Cable and/or Telecom project experience a plus High-to-expert level proficiency with MS Project High level experience with MS Office suite including Outlook, Word, Excel, and PowerPoint
Our client, a well established agency in Miami, is seeking an Account Director to join their team who will work on accounts while leading the Account team in managing the day-to-day client relationship for the clients top accounts. ****ONLY CANDIDATES WITH AGENCY MANAGEMENT EXPERIENCE WILL BE CONSIDERED**** Responsibilities: Prepare conference reports, respond to client requests, as well as generate estimates and timelines within 24 hours. Manage multiple projects simultaneously and engage appropriate agency resources as deemed necessary. Work with senior executives to concept effective creative strategies and briefs based upon consumer insights, client objectives and competitive landscape. Manage project-flow, from start to finish, through the company’s systems with ease; work closely with internal Traffic team Ensure all of the integrated elements (media, creative, research & planning, promotions and public relations) of the agency’s output are brought together on time and consistent with the campaigns objective Manage creative, production (broadcast, print, interactive), media and research process seamlessly Evaluate and approve (in conjunction with supervisor) creative work, media plans and other agency recommendations before they go out to clients, ensuring work meets objective/strategy Ensure creative work is proofread and exercises proper quality controls on agency products before they go out to client Understand production requirements and cost/time factors associated with broadcast and print Process talent related items (estimate approval, internal processing, etc.) in coordination with Production team Run client and internal meetings effectively and efficiently Maintain regular contact with client, showing proven account leadership Foster mutual trust and strong business relationship with client Take a leadership role in client group presentations Possess polite and effective selling skills eliciting client support of agency recommendations and POV’s Create collaborative and productive alliances with other client’s agencies Requirements for Consideration: 5-7+ years of agency experience in an account management role Dynamic presenter extremely organized and detail oriented Strong client services, strategic thinking and presentation skills; must be well-spoken High proficiency in Excel and PowerPoint Detail-oriented with excellent organizational, project/time management, and problem-solving skills Excellent written and verbal communication skills in English and Spanish a must! APPLY TODAY TO SPEAK WITH A RECRUITER TO LEARN MORE!!!!
Director of Digital Marketing
Onward Search has an exciting opportunity for a Director of Digital Marketing at leading nutrition products company. As a Director of Digital Marketing, you’ll lead the company’s social, digital and influencer marketing efforts. This position works in lock-step partnership with the base brand team. The Digital Marketing Director will report directly to the VP of Marketing. This position is responsible for the strategic development, planning, and execution of social, digital and influencer marketing efforts for various brands. This position will work with cross functional teams including agency, PR, legal, operation, sales and insights among others to develop and execute digital marketing plans, stay abreast of competitive and consumer trends, and identify new opportunities that will grow the brand. This is a full-time opportunity located in the South Bay that kicks-off towards the beginning of February. RESPONSIBILITIES: Lead in-house social/digital strategies, plans, and programming Strategic Social/Digital leadership: 45% Develop the company’s strategic annual and 3-year roadmap for social/digital marketing Work in lock-step partnership with base brand teams and agencies to create breakthrough annual social/digital plans that are tightly linked with brand annual plans and build seamlessly on key brand initiatives and priorities Be immersed in consumer, industry, and marketing trends and showcase these in annual and 3-year plans Lead team through the flawless execution of annual social, digital and in-house social influencer plans Actively own all existing, emerging, and future social digital marketing channels Lead management of in-house social media sites, website, & company’s total presence on digital sites Lead content strategy for company owned social media sites and website Be a strong contributor and leader of best in class creative Contribute to the annual campaign big idea creative ideation (led by base brand). Adopt strategic direction of creative from base brand and create unique, disruptive creative on social platforms Develop best path to develop creative (in-house, agencies, crowd sourcing) Ensure social/digital becomes a competitive advantage by implementing right level of tracking and programming changes based on results. Develop and implement appropriate tracking of digital marketing efforts and share insights/findings with leadership quarterly. Recommend optimizations, new strategies, and tactics based on results Grow relationships with industry leaders and start-ups to ensure company’s brands stay at the vanguard of marketing innovation Develop social digital team toolkit and strong programming to make social and digital programming a key differentiator for retailers Partner with the base brand, sales and e-commerce leads to ensure cohesive and best in class social media, digital and influencer marketing efforts across groups: 30% Partner with base brand and e-commerce teams to develop fiscal year plans for various brands Work closely with sales team to create ongoing social, digital and influencer programming for key retailers Work closely with agency partners to ensure social media, digital and influencer aspects of brand campaign are strategic and compelling in constantly changing social/digital landscape Social Digital team development and broader influence. Mentor, coach, & inspire Social Digital team. Be a source of inspiration & positive energy across marketing team (e-commerce): 25% Inspire, mentor, and manage a team of digital marketers, who are dedicated to managing social and digital marketing efforts. Build talent, grow capabilities, and develop their influence and effectiveness across functions Inspire and create an atmosphere of positive energy and enthusiasm around social/digital marketing efforts, new initiatives, programming, and tactics. Push the marketing team to want to achieve more and be excited about social/digital Educate, inform, and assist base brand and e-commerce teams on evolving social/digital space QUALIFICATIONS: Previous experience in digital marketing or relevant equivalent experience 8+ years total work experience, 5+ years in CPG, but not mandatory BA/BS from top tier university Exceptional verbal and nonverbal communications Experience with leading digital marketing campaigns within the consumer packaged goods space Passionate about digital marketing channels Strong ability to lead and inspire colleagues
Digital Project Manager
Our client - a boutique agency based in NYC - is looking for a Digital Project Manager for a temp to perm or direct hire opportunity. You will be working on web and marketing projects across clients in the financial services industry. Requirements: 3-5+ years of PM experience Previous experience working with financial services clients Extensive background working with web applications and various digital projects Agency experience is preferred Waterfall experience is required Interested? Submit your resume.
Senior Product Manager
An exciting and startup in Boston with an established and successful founding team in the Machine Learning and AI space is looking to hire a Sr Product Manager to bring a new consumer product to the market and be an integral part of the company’s growth. Responsibilities: Define, execute, and deliver product roadmaps and strategy for a new innovative product that will impact consumers Work with cross functional team and team leadership to deliver products to market Responsible to define business requirements and user stories that can be used to create product specifications and architecture for each product Optimize products by evaluating usability studies, research and market to enhance user satisfaction Qualifications: 5+ years in product management Experience launching products from conception to go-to-market Results-oriented, process driven and highly organized Strong oral and written communication skills Apply today to be considered for this great opportunity!!
Our client, a consumer products company located in Burbank is looking to hire a freelance Retention Manager for a 9+ month assignment starting in March. This position will be responsible for the retention of existing and lapsed users, optimizing the life cycle experience for users after purchase as well as improving renewal and retention metrics. In this role, optimization instincts, product savviness, and an analytical mindset are key to driving growth and monetization. Responsibilities: Understand and track retention and other key performance metrics; work with Business Intelligence, Ad Operations, Product Management, Engagement, and Design teams to improve product efficiency, as well as to launch and optimize lead nurturing and win-back campaigns Analyze data to monitor health of the subscriber base (e.g. renewal rates & volumes, key demographics & trends, etc.) and identify areas for improvement Strategically formulate and package rewards programs for win-back efforts; generate data-driven hypotheses that inform strategies for campaigns and initiatives Scope and execute A/B tests across emails, paid media, web, mobile, and other customer-facing communication platforms Conduct post-experiment analyses and deep dives, and present recommendations and findings from test data Requirements: Bachelor’s degree or equivalent experience required; MBA Preferred Strong project management and prioritization skills Strong analytical skills; familiar with SQL or Hive is a plus Understanding of what retention metrics are and how to impact them (renewal, churn, and engagement) Experience with A/B testing and digital media campaigns (paid, owned, and earned) Ability to work cross-functionally and manage various stakeholders Core understanding of subscription products and self-service sales is preferred
Our client - a branding consultancy - is seeking a Resource Manager for a long term freelance (or possible temp to perm) opportunity. This role supports the Senior Resource Manager. Requirements: 2-4 years experience Previous exposure or experience in resource management is ideal Prior account and project management experience is a major plus Agency background Understanding of digital environments Strong communication skills, with the ability to work across different teams Interested? Submit your resume.
Advertising Account Manager
The Advertising Account Manager is a core function of the customer lifecycle, responsible for the success and retention of Advertising Partners. The Account Manager is responsible for being the daily point of contact for a set of Advertising partners through the initiation of a campaign through its completion. The Account Manager has excellent communication, customer success, organization and strategic skills, ensuring that every client experiences provides a positive ROI and results in driving additional revenue from the partnership. The Account Manager will work cross functionally & collaboratively with Sales, Planning & Ad Operations through the lifecycle of the campaign, managing client expectations and utilizing internal stakeholders to drive client success. Responsibilities: Responsible for day to day support and management of our advertising partnerships Provide consultative solutions and drive long term value for our partners Lead Kick-off calls with new/existing advertising partners in conjunction with sales Work with the ad operations team to optimize performance of their campaigns, coordinating with the client on recommendation for campaign improvement. Provide mid & wrap up performance reports to clients, working with Data Insights on analysis to drive additional value for our partners. Work with sales on client QBR’s & provide insights for upsell opportunities Qualifications: Minimum of 2 years in digital advertising/media account management Experience managing clients in an Agency/Publisher environment Experience managing clients with $1mm+ budgets Team player with excellent collaboration and communication skills Excellent use of Excel & Powerpoint, with comfort in diving into data and analyzing trends Preferred prior experience with Salesforce
Marketing Program & Operations Specialist
Onward Search has an exciting opportunity for a Marketing Program & Operations Specialist with a leading San Francisco based audio technology company. As a Marketing & Operations Specialist, you’ll be responsible for the creative asset workflow, overseeing and tracking the movement and progress of graphic, audio, and video projects through all departments (client, creative, editing, production, archiving) from intake and planning through completion. This role is responsible for planning and managing resources as well as effectively communicating progress across multiple disciplines throughout the project in order to deliver high quality projects on schedule. This is a 6 month contract opportunity that kicks off mid-January. RESPONSIBILITIES: Project intake and scheduling: Collaborate cross-function with operations and creative teams to intake new project requests, interpret requirements, define the scope, create schedules, and resolve conflicting priorities to ensure quality on-time delivery of assets and efficient utilization of resources Track project plan and review daily/weekly work schedule with key stakeholders including head of design, creative directors, and creative staff Ensure project milestones and objectives are met Manage project/program costs and insure content is created within the allocated budget Traffic: Act as the hub between creative teams and internal clients to manage projects efficiently through the workflow process to final delivery Assign tasks and regulate time to allow for internal review of all concepts and materials, and schedule/facilitate reviews and approvals Independently traffic basic graphic, audio, and video asset requests Close completed jobs and archive assets Communication: Communicate regularly with stakeholders about the current status of all jobs in progress, proactively advising on and problem solving for any identified trouble spots, schedule changes, or delays that may impact expected business results Maintain and produce a status report to be viewed cross-functionally by project teams and senior managers REQUIREMENTS A minimum of 4-5 years of project or traffic management experience in content creation or a fast-paced agency or in-house creative department Strong understanding of the creative development process from kick-off to delivery Excellent project management, organizational and multi-tasking skills and the ability to prioritize in a high volume environment Deadline-driven and adept at corralling those who are not Ability to be “in the weeds” without losing sight of the 30,000-foot view Keen attention to detail in ensuring assets delivered are accurate and satisfy the request/brief Proactive and collaborative nature Well-developed persuasion and negotiation skills; ability to gain trust and influence without authority. Solid understanding and command of project management tools (Basecamp, Smartsheet) and Adobe Creative Suite (Illustrator, InDesign, Photoshop) – and the ability to perform basic production tasks within those apps like text edits and resizing Self-motivated; able to work independently with minimum direction, and within a team
Advertising and Merchandising Specialist
Our client, a large corporation in Miami is looking for an Advertising and Merchandising Specialist. In this role, you will be highly visible and report directly to the Marketing team lead while managing an internal team and overseeing external agencies. Responsibilities: Manage the creative development from brief through execution of TV advertising, radio spots, and in-store merchandising and point of purchase materials Oversee TV, digital, social and radio media strategy, planning and optimizations Leverage media mix models to optimize media channel strategy and increase efficiencies and effectiveness Lead the development of integrated campaigns, both creative and media planning, across traditional and digital Manage traditional media campaigns across TV, Print, Radio, In-store, POP, POS Manage relationships, contracts and negotiations with agencies, media companies and external vendors Oversee two direct reports and external agencies Requirements: 2-3 years experience managing accounts within an agency within a corporate setting Strategic Account execution Develop and execute Creative Brief's leveraging internal teams and external agencies Excellent communication and client facing skills Team Management Heavy experience in traditional advertising i.e . TV, Radio, POS, Print, In-store POP Experience in Digital Advertising, QSR, Merchandising a plus! APPLY TODAY TO SPEAK WITH A RECRUITER TO LEARN MORE!!!!!