Account Services /
Project Management Jobs

Our client is on the hunt for an AV Project Coordinator to join the AE team. Responsibilities: Collaborate with AV team and IT team on daily operational tasks, along with working with the Deployment Engineering and IT Teams, coordinating efforts and establishing process for various departments Coordinating new builds for AV installs both locally and globally to improve our AV project management workflow with an emphasis on budget tracking and contracts Develop process for vendor management in regards to budget, billing, contracts, and audits Escalate issues Document business and technical requirements to identify and execute efficiencies Coordinate and set meetings with colleagues and coworkers - customer outreach Manage vendor interactions and expectations in regards to project needs Attend weekly build Meetings and speak to A/V deliverables covering status updates, delivery timelines, budgets etc. Musts: 3+ years of customer support experience in a technical and/or start-up environment An IT background is a huge plus and technical troubleshooting without existing documentation Experience in an event production environment, and a knowledge of the challenges and problem-solving needs within it Working experience with customer service software like Jira, Zendesk, or comparable platforms A background in building (not just following) technical processes documentation Excellent effective verbal and written communication skills Confident with all components of Microsoft Office suite (Word, Excel, PowerPoint) and all components of Google Docs suite (Docs, Sheets, Slides, Forms) Experience with one or more of the following video-conferencing applications — Google Hangouts, BlueJeans, Zoom, etc.

Our client is seeking a Podcast Host/Reporter to join the Production team. Responsibilities: Serve as the voice and lead interviewer for the narrative documentary project focused on education policy Work with producers to lead the development of a new, short-form documentary original podcast. Prep, research and conduct interviews, write, structure and edit podcast scripts, record original narration, and contribute to all aspects of crafting an original 3-part audio documentary Musts: 5+ years experience preferred in the podcast space Hands-on audio production experience Ability to maintain a high attention to detail in a fast-paced environment Excellent interpersonal and communication skills, ability to work under pressure, and an ease with people from different cultural and educational backgrounds Should have an interest and/or experience in education and/or policy

We have a client that is looking for a seasoned Brand Manager to craft their brand vision and messaging, define the brand narrative. Working in close partnership with the Director of Brand Strategy & Activation, you will help evolve our core message platform, key sales narratives, and external content strategy. You will also work with a small but mighty team of content creators and designers who bring that story to life across various channels (videos, sales enablement/sales materials, email, website, a blog, white papers, B2B social media, events, etc.). The ideal candidate has superb project management skills and a proven track record of achieving measurable B2B marketing results. Job Description: Help support MarCom & brand initiatives by crafting key message themes and strategies Collaborate closely with Demand Generation team to co-author MarCom & event strategies in support of advancing sales goals & product launches Use advertising performance & insights to refine & advance our brand positioning Be an expert on our audience segments and map relevant content to each Serve as player/coach in the development of sales materials, blog content, emails, whitepapers, website copy, case studies, infographics, etc. Ensure that all content is on-brand and consistent across all channels Measure, report & optimize performance of brand marketing campaigns, and assess KPIs Monitor market trends, research consumer markets and competitors’ activities Partner with cross-functional teams like Marketing, Product, Creative and Retail Marketing, to execute branded campaigns Drive operating efficiency & compliance with internal partners for marketing principles like effective briefings, creative reviews, and brand consistency Partner with Product Marketing Team to develop clear, concise go-to-market plans for product launches and drive adoption of new products and enhancements Requirements: 8+ year’s experience in building and managing marketing programs with deep expertise in strategy, marketing, research/insights, operations, and analytics; brand management, product marketing, tech or consulting firm experience desired Ability to problem solve through the use of frameworks, analysis, and cross functional influence Ability to manage ambiguity and guide cross-functional teams to deliver on a superior customer experience Track record in leading impactful, breakthrough marketing initiatives that exceed business objectives Experience unifying team members across large programs and multi-channel campaigns

Our client is seeking an Associate Podcast Producer to join the team. Responsibilities: Support the pre-production, production, and distribution of a doc style podcast series Handle all aspects of audio production: scheduling, recording, assembling, mixing, and publication of episodes Support creatively pitching new ideas during brainstorm sessions Musts: 3-4+ years related podcast experience preferred Hands-on audio production experience, especially within podcasting Experience with audio editing software such as Descript, ProTools, Hindenburg, and publishing tools such as Megaphone, and Anchor) strongly preferred. Comfort with utilizing the Google Suite Ability to maintain high attention to detail in a fast-paced environment

Our client is seeking a Sr. Podcast Producer to join the Production team for a project. Manage all elements of pre-production, production, and distribution of a narrative documentary podcast project Lead team through full life cycle including scheduling, recording, assembling, mixing, and publication of episodes Manage the production schedule for shows including story selection, writing and researching scripts, overseeing recording sessions, post-production, sponsorship spots, and show promotion Talent relations, and supporting in a creative perspective such as writing creative briefs Musts: 5-7 years related work experience within the podcast space preferred Hands-on audio production experience, especially within podcasting Ability to maintain a high attention to detail in a fast paced environment Demonstrated ability to adapt content strategy within digital formats and new technologies Excellent interpersonal and communication skills, ability to work under pressure, and an ease with people from different cultural and educational backgrounds

Onward Search has an exciting opportunity for a Business Product Growth Manager working for one of our top clients in San Jose, CA. We are currently seeking this individual on a long term extendable contract basis. Apply today to learn more! What your day looks like: Manage a portfolio of products for the NA region that drive revenue growth for the organization; while providing deep customer value Be the champion and subject matter expert of specific customer journeys and own a business portfolio Define vision, competitive insights, industry trends and build product strategy for the customer journeys owned Partner with internal teams in conducting customer interviews and user research to identify what customers are looking for Identify and evaluate key partnerships with external vendors (RFPs) and negotiate term sheets. Analyze partner performance, creating and assessing revenue targets, making budget investment decisions and achieving high ROI goals Partner with internal teams to develop a product roadmap and execution strategy. Work with technology teams in doing detailed analysis of the system architecture including analysis of APIs Prepare functional and technical specifications, while conducting gap analysis of as-is and to-be states Work with UX and Product teams in designing user interaction prototypes with tools like Invision and Zeplin Partner on crafting robust project plans and schedules Define Key Performance Indicators for the business and conduct User Acceptance Testing (UAT) Run and monitor A/B and Multivariate tests and derive insights using statistical analysis Build a Go to Market strategy in conjunction with Marketing, PR, Ops and Legal teams Build robust marketing plans and track the performance and optimize as needed Work with Finance and Accounting to closely supervise the business performance and track budget vs spend Continuously work on optimizing the customer journey funnel – exposure and adoption rates for the owned portfolio

Onward Search is seeking an experienced Product Manager to support our clients Payments Risk team. We are currently seeking this individual on a 12 month extendable contract role working out of our clients San Jose, CA office. To be considered a good fit for this position you should be: Product Manager with a minimum of 3 years in a PM role, preferably with KYC / Seller onboarding experience Strong analytical skills. Comfortable doing data analysis. Proficiency with SQL on Teradata or Hadoop preferred Self-driven and can independently track and report issues working closely with engineering team Prior experience working with vendors preferred. Ability to articulate issues clearly to vendors and identify solutions and follow up on execution in a timely manner Excellent written and oral communication skills

Onward Search is on the hunt for an Associate Marketing Producer / Project Manager help the creative production team of our streaming service client. This team supports various marketing functions to create efficiencies within production processes and to enable best in class marketing work and creative experimentation at scale. You will work with producers in the creation (concepting, development, and production) of all of marketing creative assets for on and off platform. The producer role is integral to bringing all pieces of creative together. Responsibilities: Assist Producers on end-to-end marketing production process ensuring creative deliverables are on time and within budget Pull PR clips and work with a Video Editor to finish and prep them for trafficking Support Marketing Ops with traffic needs and social platform uploads Manage creative requests for each title/marketing initiative with internal & external stakeholders Support Producers on the production of 360 campaigns with a heavy focus on mobile placements, but also produce creative for emails, app store creative, organic + paid social creative, programmatic, digital placements, AV, and OOH Work with external agencies to produce breakthrough creative that is still on-brand Requirements: Bachelor's degree and 2+ years’ experience producing design, video and HTML5 –based marketing creative, agency environment strongly preferred 2+ years of relevant experience at a high-growth technology company; Media & Entertainment experience a plus Experience across digital marketing domain, i.e. content creation, digital advertising campaigns, mobile, and digital platforms Deep understanding of organizational effectiveness and a champion of efficiency Resourceful outlook to problem-solving with a commitment to constant experimentation and challenging of the status quo Thrive in a fast-paced, early-stage entrepreneurial environment, able to quickly pivot and adapt without losing focus on business goals Extremely organized with a high attention to detail

We have a client that is looking for a Design Program Manager. As a Design Program Manager within the Design organization, you’ll be embedded within the product design team to manage complex, multi-disciplinary programs. You’ll leverage deep application/platform knowledge, in combination with business and project management domain expertise, to drive successful delivery. You are comfortable communicating on behalf of your team to manage expectations, scope new projects, inspire collaboration, escalate risks, and report on performance. Responsibilities: Build, manage, and/or identify operational improvements to creative workflows in order to deliver high-quality products and features through the project lifecycle while delivering on goals and objectives and user experience value Lead or collaborate with Design team leadership in key project decision-making, including: requirements gathering, scheduling, resource allocation, and coordination of teams and approval processes Partner with Product Managers, Engineering, Design Managers, Staff Design, Research, and Content to maintain the team’s program schedule that consolidates individual project track plans, reflects cross-track dependencies, and eliminates redundancies among the tracks Manage program risks and drive issue resolution as it relates to meeting the overall schedule and quality commitments Build strong relationships with design team in delivering work in a way that builds trust with engineering, product management and executives Proactively contribute best practices, tips, and templates to shared User Experience Design resources Clearly identify, explain, and communicate progress, status, expectations, dependencies and risks to executives, business stakeholders and team members. Facilitate team onboarding for new hires and rotations Own and manage team documentation, including team sites, status, and other centralized resources Minimum Qualifications: BA/BS degree or equivalent practical experience Excellent understanding of product design, software or digital development, and brand strategy Minimum of 5 years of relevant consulting, agency, or industry related program management experience Experience working with design teams, deep understanding of the product design process from generative research through concept ideation, detail design, scrum design and visual quality assurance Proven experience improving team productivity and creating efficiencies

Onward Search is seeking an experience Project Management professional experienced in leading an agile team. The ideal candidate is tech savvy and able to lead project management activities for end-to-end delivery in close collaboration with the product and tech teams. We are currently seeking this individual on a long term contract basis. Apply today to learn more! Key Responsibilities: Prioritize and track the progress of the product portfolio against key objectives and results Manage critical product launches from inception to delivery and support post launch Partner with Product, Engineering, and Analytics teams to set up tests, establish a solid understanding of the vision, expected business benefits of a program to deliver customer delight. Ensure measurable milestones, metrics and KPIs are defined, tracked and aligned to company goals and objective Effectively identify, and manage and communicate with stakeholders across the organization Assess existing Agile and PMO processes, structures and work continuously to improve them You have: Project management experience in world-class environments Marketing tech or digital marketing experience is a big plus Experience working with Agile teams, managing sprints and backlogs Experience in writing technical product requirements Strong communication skills A/B testing experience, fueled by data & insights in everything that you do Fluency in English with ability to write essential email content and sanity check content proposals