Account Services /
Project Management Jobs
A listing of jobs that best fit the categories of account services and project management.
Digital Asset Coordinator
We are looking for a Digital Asset Coordinator to join a great team. This role will work with Global Brand, regional, and cross-functional teams to manage the tool, communicate updates, and provide a point of contact for all matters related to asset sensitivity. The role will also ensure and communicate asset availability at the designated date. Skills: Manage & digital assets across various teams Keep calendar and work flow tool up to date Manage approvals Work to make sure requests from various teams and compliant Requirements: Keen attention to detail Comfortable with MS office Excellent communication skills Multitasker Team oriented Able to work with Senior Management on down the line\ Apply today to be considered!!
Job Details: Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, at a company you can be proud to be a part of. We are looking for a skilled business manager to help manage operations and the customer experience of the Guaranteed Delivery through close partnerships with cross-functional peers. This person will have a passion for this eCommerce brand and will be a natural champion for creating great customer experiences for our members balanced with the patience and skill to navigate dependencies on other teams to bring out the best in the EGD while also managing toward challenging goals, policy enforcement, and control of losses. Requirements: · Reporting to the Sr. Manager Product Activation, you will be responsible for supporting excellent daily execution of EGD business operations, and partnership with Product Management to provide customer insights and business opportunities to improve EGD. What you will do: Help run the core Guaranteed Delivery program in close partnership with product activation team, a network of cross-functional teams, and external partners Manage and report on goals / metrics to reduce bad experiences for customers Find innovative solutions to problems with challenging cross-functional dependencies Work closely with Analytics to deep dive on data heavy inquiries into program performance Skills and Experience: Customer focused – you are passionate about advocating for customers Data oriented – you are able execute queries and work with data to form your business case Highly flexible – you are able to switch gears and embrace rapid change Solution oriented – you are passionate about solving difficult business problems and telling the story behind the numbers Cross-functional and collaborative – you communicate effectively with stakeholders and technology teams Hands-on – you utilize your peers effectively, but you also like to understand the details first hand Naturally inclined to learning new things – you proactively pursue acquiring new knowledge about your work and enjoy sharing your knowledge with others What you’ll need: 2+ years of experience in building solutions in resolving customer issues, preferably in the ecommerce segment Strong background in analytics with demonstrable experience in ability to utilize research to make data-driven decisions A well-versed understanding of the Shipping experience both as a buyer and a seller and the pain points involved in international shipping Strong communication and presentation skills and high comfort level presenting to large audiences Ability to operate in a fast-paced environment that’s going through tremendous growth and shifting priorities Familiarity with eCommerce flows and processes preferred Bachelor’s degree from a major educational institution is required
Digital Brand Manager
Our client - a fast-growing company located in the Coconut Grove area - is looking to hire a digital marketing and analytics superstar on a contract-to-hire opportunity ASAP! In this important role for the company, you will identify and implement innovative marketing strategies to increase traffic and top-line sales and drive new customer acquisition thru Amazon. Additionally, you will lead the traffic management efforts and spearhead digital marketing initiatives for our client's skincare and beauty lines. To be successful in this important role, you must be able to think strategically and execute flawlessly, possessing a proven track record of delivering results, understanding key traffic drivers and how to optimize them, and being comfortable identifying customer pain points through data and crafting strategies to address them. Responsibilities: Own the programmatic approach to developing and executing traffic-driving customer acquisition and engagement activities across multiple channels (Display Ads, SEM, SEO, Social/Video Advertising, and Affiliate Marketing) Deliver a comprehensive marketing plan to drive sales, customer acquisition and engagement through the development of scalable, programmatic traffic initiatives across SEM, SEO, Display, Social Media, Mobile, Video and Affiliate (Associates) marketing Develop launch plans for new initiatives to drive customer awareness and trial of new products and features Work at both the strategic level (shaping overall category strategy) and at the tactical level (measuring and optimizing campaigns, analyzing traffic and performance data, building new features, and solving problems) Obsess over the details and customer experience, including understanding the potential impact of new functionality or features on customer experience or brand awareness Oversee reporting on weekly, monthly, quarterly, and ad hoc metrics Analyze traffic patterns and optimize marketing programs for seasonality, relevance, and selection Know our market, staying obsessively aware of new products, trends, and opportunities across skin care, beauty, e-commerce and digital marketing Requirements for Consideration: At least 3-5+ years of experience in online marketing, product management, marketing technology and/or decision support analytics, and previous work within the Amazon platform Strong understanding of online marketing channels such as social media, video advertising, display advertising, and search engine marketing Strong analytical abilities, especially with demonstrated proficiency in marketing and web metrics from acquisition to retention marketing Strong verbal and written communication skills Demonstrated ability to coordinate projects across functional teams, including business intelligence, technical, engineering, marketing, design and merchandizing teams Bachelor’s Degree required
Ad Operations Specialist
This eCommerce mega company is looking for you. Our client has been leading the commerce and retail field for the past 20 years. They are one of the top ten global retail brands. They connect millions of buyers and sellers around the world. Their vision for commerce is one that is enabled by people, powered by technology and open to everyone; the goal is to continue creating an economic global community for all. This client is the world’s favorite destination for discovering great value and unique selection. Be a part of their greatness! Apply now to hear more about this opportunity. The ideal candidate will have strong background in online media and publisher ad operations. The role is expected to communicate with technical and non-technical users, and must have excellent written and verbal skills as well as a high level of customer service to promote greater efficiency in Ad Operations. Responsibilities: You will join the team responsible for the campaign optimization of the company’s Advertising Operations Data gathering for setting up new Advertising campaigns and maintenance of existing campaigns within the SLA guidelines Assist Advertising Operations team throughout sales cycle to understand any technical requirements of sales opportunities and present the features and benefits of our website Provide feedback, analysis and optimization plans on advertising campaigns to grow their campaign activity on company website Gather, analyze, and report on key revenue driving metrics used to measure the success of the team Ability to work independently while doing what’s best for our customers Work with cross-functional teams including Sales, Account Management & Advertising Operations Teams to resolve bugs and campaign issues Gather IAB and submit IAB assets, as well as create event style pages Problem-solve, evaluate options, and provide good solutions to campaign issues Criteria: Basic to Intermediate level in Excel, Web technologies Basic understanding of databases Excellent Knowledge of word processing tools and spreadsheets 1+ years of experience in digital advertising environment Experience in troubleshooting and solving technical problems for customers Team player Excellent organization and interpersonal skills Strong attention to detail, ability to multitask and manage time well Ability to work within a constantly changing environment The ability to communicate with different parties both internally and externally (excellent written and verbal communication skills both client facing and internally) Exposure to Account Management Experience using Salesforce or other CRM system a plus Great attention to detail and reporting problems with data
Onward Search is looking for a COMMUNICATIONS ASSOCIATE to help create programs & see them through to enhance and improve patient experience for their healthcare client. The role includes consulting with the Communication team to plan internal programs and activities that will support new and on-going processes, programs and messaging. SKILLS: Leadership and expert consultation on the design, development, and implementation of communications processes and programs Provide overall direction of the communications support needed to address key organizational issues Ensure that work groups have appropriate communications expertise, skills, and support Ensures that client and organization’s communications needs are met consistently Excellent skills in complex analytic problem solving, project management, change management, and group process Able to determine the key business issues and develop appropriate action plans from multidisciplinary perspectives Possess analytic problem solving, project management, change management, and group process REQUIREMENTS: BA/BS 7+ years required; 3+ in healthcare preferred Strong consultative and advisory skills Able to work in a team environment Flexible and adaptable Communications writing skills for plans, programs, creating activities If this sounds like you, apply today.
Our client, a networks group, is seeking a Behavioral Analyst to join their team. You will report to the VP Insights & Analytics and be responsible for: Working alongside small team of analyst to develop and deliver against the analysis roadmap for Networks Group’s content, web and application usage Primary goal of helping company to optimize product user experience, content management and distribution strategy, and prioritize the feature roadmap for our product management group Define and manage deliverables to help Network's Group team to understand the following using large data sets: how users are consuming content across the distribution ecosystem, how users are discovering web/app properties, how users are using our web and app experiences Define and manage the implementation of proper tracking techniques to address analysis and reporting roadmap Determine primary and secondary research techniques that will find the areas of the user experience that need improvement Develop and deliver cohort analysis to predict user behavior Musts: 5+ years of data analysis, insight and visualization experience Bachelor’s degree Expert excel skills able to make quick and constant changes and updates to reports Expert understanding of digital behavioral analytics Experience using data modeling software and digital analytics tools Adobe Analytics experience is a must, SQL is preferred Ability to test and analyze analytics implementation Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Ability to tell comprehensive stories around user behavior Exceptional communication, presentation, and interpersonal skills to be able to interact with upper management executives Must have a "get the job done" and flexible attitude in a constantly changing workplace with shifting goals Strong domain expertise around data definitions, tracking methodologies, analytical tools and insight communication Must be creative, analytical, data-driven, entrepreneurial, tenacious and technically adept Must be a self-starter who can work with multiple disparate teams to inform strategic and tactical company goals. Excellent communicator, have strong organizational skills and be comfortable taking on a variety of responsibilities across multiple work streams
Our Brand Agency client is hiring a Project Coordinator to support their Client Directors in developing category analyses and market audits to provide a clear perspective to support creative direction. Competencies include: Strong project and time management skills Proficient presentation skills (Keynote) Self starter that demonstrates initiative and proactivity Excellent verbal and written communication skills and ability to raise issues and/or opportunities to Client Directors and above Creative and analytical thinker who is detail oriented Ability to apply discretion and judgment to actions internally and externally Excellent organizational skills with ability to multi-task and manage priorities and timelines Qualifications include: Bachelor’s degree from an accredited college <1-2 years of related experience including internships Ability to present effectively to clients and internal teams Ability to manage, drive and develop multiple Clients and projects simultaneously Ability to work in a fast-paced, collaborative environment You’ll wear many hats and keep a lot of plates spinning at once, so it helps to have a cool head, a good sense of humor, and a bartender that knows your name. You are passionate about brands and foster a working environment that is nothing if not conducive to growth, collaboration and a few laughs.
Site Merchandising Specialist
Onward Search is in immediate need for a Merchandise Assistant to manage the acquisition, coordination and tracking of subcategory item pages and shelves on our client's website. This is an awesome opportunity to be part of a growing team for a huge eCommerce brand so please apply now! Responsibilities: Manage item page content, cross-sells, and accessories for the merchandise department This Merchandise Assistant will be working across all the businesses under Global Marketplaces Services Oversees the quality assurance process as it relates to the items preparation to go live on the site Collaborate to promote appropriate assortment for seasonal/holiday campaigns to increase awareness and drive traffic to items + shelves SEO merchandise descriptions and wordsmith item page content Run in stock daily report for daily publishing Track all items coming in, out to supplier, or with cross-functional team to ensure all items go live in a timely manner Maintain item pages with accurate accessories and cross sell layout Perform competitive analysis by collecting market data (pricing, assortment, promotion) for competitive products Comp shop other competitor sites Qualifications: 1+ years of experience in merchandising, customer service, project coordination, or administrative capacity Strong communication skills, verbal and written Proficient in Microsoft Excel is a must-have Bachelor’s degree in Marketing or equivalent
Our client, a luxury real estate client, is seeking a Production Coordinator/ Scheduler on a contract to hire role This person will report to the COO and be responsible for: Provide project and administrative support to the operations team Record, track and update production details for each project by maintaining and monitoring creative project database Schedule client visits Monitor each project with an attention to detail Perform other tasks to assist the COO Required: 2-5 scheduling/coordinating experience Bachelor's degree Real Estate experience a plus
Senior Project Manager
Onward Search is partnered with a major leading telecommunications company in Atlanta. We are searching for a senior Project Manager with 7 - 10 years of experience managing projects/multiple concurrent projects across multiple teams and under tight timelines in a matrixed environment Sr Project Manager Summary: Drive the definition of the project plan, facilitating across the various streams of work Execute the plan, employing standard professional practices such as; Work plan management Dependency management Status Reporting, Issue and Risk Management Change Control Establish Configuration Management processes Identify key impacted workgroups, facilitate M&P and Training activities, while producing and delivering the necessary end-user communications. Help coordinate and run key internal and external facing meetings as required. Prepare and maintain necessary documentation associated with projects and processes identified. Prepare Senior Executive status and provide readouts Interoperate and support with Technology PM Report to the Executive Director, PMO What we look for in a Project Manager: Strong attention to detail, and be detailed oriented Proven track record of active Project Management in both small and large teams that are geographically dispersed Capable of communicating complex concepts to various audiences Adept at managing work efforts across multiple technical and business teams, ideally with a BSS skill domain background Assertive, results driven and naturally possess a high sense of urgency at all times Focused on the content domain being managed, as well as the core PM activities Must be analytical with problem solving skills