San Francisco Jobs

Our client, an online personal styling service, is looking for a Copywriter with 3+ years of experience. They’re seeking a freelance Copywriter with an agency background to contribute to a fast-paced team of writers who are creating content across a variety of channels. This writer will have great chops for daily copywriting needs, but is versatile enough to the concept and find creative solutions to complex problems. You’ll ensure a human and approachable voice and tone for all marketing touchpoints in a highly creative and collaborative role in which you will work closely with a design partner. The ideal applicant will have the relevant copywriting experience, plus a background in pitching creative stories, conceptual thinking and managing deadlines. Responsibilities Develop narrative concepts for marketing campaigns that come to life both online and off. Bring complex stories to life in a clear, engaging and consistent way for a variety of marketing channels with the goal to cultivate emotional and long-term client relationships. Run with creative briefs and brainstorming sessions, and collaborate on in-house/agency campaign work. Produce copy that both inspires and educates. Manage simultaneous projects with many moving parts. Represent your work with a cross-functional team of partners. Experience 3+ years of experience for a creative agency, brand or business writing role. Deep experience and knowledge in developing brand standards and brand voice writing. Excellent verbal and written communication. Active learner. Experience initiating project and seeing ideas from inception to launch. Skills: The ability to craft compelling copy in any format (scripts, headlines, video, etc.). A portfolio of great creative work that shows your ability to work across a variety of channels. Current experience and knowledge of social media platforms and best practices, and up-to-date with cultural trends. A good partner who can collaborate conceptually with other creatives. Does this sound like you? Apply today! 

Global Client in San Jose is seeking a Security Engineer to join them for a 1 year+ assignment. The Access Control & Applications Engineer is responsible for maintaining the client's global physical security systems(Lenel & Avigilon), information repositories, web platforms and responsible for system and application development life cycles. Essential Job Functions: Performing System Checks and preventative maintenance on an Access Control and Alarm Monitoring System involves many aspects of the system, database, and general system configuration review. Manage and support global service tickets and track issues related to specific products and Provide subject matter expertise on network and system setups Recommend, design, and implement security architecture Provide software development subject matter expertise for SQL/Oracle/Sales Forces databases, REST APIs integrations, and other software standards Troubleshoot existing systems and escalate to other’s accordingly Monitor and maintain all existing infrastructure Ensure the health of critical systems are above a 99.982 – 99.995% uptime and supplemental/support systems are above 99.749% uptime and immediately correct any inconsistencies Manage team members and ensure operational effectiveness of systems Manage and coordinate the Physical Identity Access Management (PIAM) system Administer, audit, and monitor privileged access to the system Provide system metrics, report on Critical Operation Tasks, and escalate system issues Coordinate with operations to ensure field staff are utilizing the system correctly and provide prompt support ​Does this sound like you? Apply today! 

Onward Search has a huge opportunity with a big client. This opportunity is for a UX Writer who can start immediately onsite at our client’s office in San Francisco, CA. The ideal candidate should have previous experience in creating helpful copy that guides members through their journeys. If you know how to compose clear, concise, and on-brand and voice user flow, apply right now! RESPONSIBILITIES Create copy for end-to-end product experience (user interactions, tooltips, and buttons, to onboarding flows, app store assets, emails, etc.). Ensure consistency of content and language across platforms and digital channels. Collaborate with designers, product managers, engineers, and researchers to achieve key product objectives, improve overall user experience, and increase performance metrics. Provide support to the conceptual design process by providing insights, recommendations, and copy. QUALIFICATIONS Must have at least 5 years of relevant writing experience including writing for consumer-facing products. Strong portfolio depicting previous work. Deep understanding of the UX process (research, design, prototype, test) and use of empathy, logic, and hard data to inform content and language choices. The capability of writing brief, persuasive, on-task copy for the user interface that keeps users engaged as well as reduces errors and confusion. Team player with experience working closely with product managers and designers. Time management skills and ability to produce quality work in a fast-paced environment with strict deadlines. High level of attention to detail. Strong presentation, communication, and negotiation skills. ​​Does this sound like you? Apply today! 

Our client, an online personal styling service, is looking for a Web Designer with 4-5+ years of experience. This person will sit on the Digital Experience team. They will be working with their Sr. Web Designer and will be employee number #2 on their web design team on the Creative side. This person will be a partner to better support their Product Design team & digital marketers. This person should have a command of both brand design and web design, with a working knowledge of UX, ensuring both an appropriately branded and functional user experience in their work. Responsibilities: Design landing pages and user flows within the Stitch Fix brand identity through the presentation and interactivity of the product for all mobile, tablet and desktop views. Jump and help support the Re-brand efforts, work on website + app, revamping messaging strategy and visuals. This person should be familiar with UX and will consult the UX team on the projects They’ll be the expert in the brand/UI side, and will work incorporate the brand appropriately and the right amount of brand strategy in product and digital experience Experience: Familiarity with FIGMA and Sketch (in the process of transferring files from Sketch to Figma so ideally, they’re looking for someone who’s worked in both) eCommerce/retail experience is ideal My mobile first background is ideal! Does this sound like you? Apply today! 

Onward Search has a new great opportunity with a big client. This opportunity is for a UX Designer who can start immediately at our client’s office in San Francisco, CA. If you are ready to show off your design skills to a larger audience, apply right now!!! RESPONSIBILITIES Translate concepts into journey maps, customer flows, and wireframes Create and deliver mockups, wireframes, and prototypes for multiple devices and interfaces Bring forth new ideas to the team Stay up to date on current design trends Design for big data and find solutions that to improve the daily lives of the associates Take part in design critiques by presenting your work, capturing feedback, and giving constructive criticism Work closely within WM established design guidelines and collaborate with team members Understand technical limitations Create handoff ready work for tech team (producing redlines and capturing assets) Collaborate with tech team to ensure designs are being implemented correctly and give feedback Prepare and present work partners, team, and leadership Develop engaging interfaces Meet with key business and tech partners to collect requirements Collaborate and brainstorm with team to understand, identify, and take on complex business requirements and user needs Perform user research and facilitate interviews and testing to find end user’s issues and needs QUALIFICATIONS Coding, analytics, and reasoning skills Proven experience with Sketch and Moqups Previous experience with UX research, storytelling, and presentations Skilled in wireframing/prototyping Team player with a sense of humor Passionate and creative Strong communication skills ​Does this sound like you? Apply today! 

Onward Search has a new exciting opportunity for a Site Merchandising Manager. This opportunity is with one of our biggest clients who is looking for a Site Merchandising Manager that can start immediately onsite at our client’s office in San Francisco, CA. The ideal candidate should be highly motivated and results-oriented. In this role, you will lead and execute the category-specific website content strategy and plans that are synergistic with brand goals. If you are passionate about creating the best-in-class member experience, then apply right now! Responsibilities: Provide expertise in Site Merchandising to apply to the development, implementation, and improvement of action plans Create and plan the visual merchandising and seasonal site strategies of campaigns and departments Identify and establish a department, category, or campaign-level key performance indicators (KPIs), benchmarks, and forecasts Develop strategies and tactics to optimize site experiences while ensuring business goals are consistently met. Evaluate the ongoing effectiveness of all programs and campaigns Work closely with cross-functional business leaders to drive business objectives and influence strategies Implement wireframes and project management planning tools to articulate campaign strategies as well as status to ensure on-time and on-budget execution Performs routine site audit and user acceptance testing Collaborate and deliver subject matter expertise to assist in any strategic initiatives and site enhancements Provide up-to-date expertise in digital trends and competitor innovations Qualifications: Must have a bachelor's degree or relevant equivalent merchandising/e-commerce experience Must have at least 4 years of experience in a complex environment Must have at least 4 years of working in/with Site Merchandising team Must have at least 2 years of experience in Project Management in an agile environment Proficiency in Google Analytics, Adobe Analytics, or Coremetrics Great customer service and interpersonal skills Strong written and verbal communications skills Previous experience in Retail, Web and/or eCommerce is a strong plus Ability to manage and lead diverse groups of individuals in a highly dynamic environment ​Does this sound like you? Apply today! 

Onward Search has an exciting opportunity for a Production Designer (Print) with leading healthcare non-profit. Specific responsibilities will include updating working on mostly print marketing materials. Updating collateral material in English, Spanish, Chinese, and Tagalog. No foreign language or translation skills required. You must have 2+ years of graphic design experience. Healthcare experience is a plus! This is a medical leave coverage opportunity located in San Francisco that kicks off in early January and could go longer than 3 months: Expertise in Adobe Cloud – InDesign, Photoshop, and Illustrator Proficiency with Microsoft Word and Powerpoint Knowledge of Wordpress is a plus. Strong communication and writing skills are important. Must have strong attention to detail and the ability to multi-task. ​​Does this sound like you? Apply today! 

Onward Search has an exciting opportunity for a dynamic Copywriter working out of our client's San Jose office. As part of our client's dynamic creative team, you will partner with designers and Art Directors to create compelling content across all mediums including mobile, social, print, and digital. We are currently seeking this individual for a 6-month extendable contract. Apply today to learn more! Responsibilities Develop creative marketing content that is purposeful, on-brand, and high-quality, including homepages, banners, emails, landing pages, and more. Collaborate with Design and Photo teams to finalize layouts and ensure effective and clear storytelling Take a big-picture view of the work and applying critical thinking to every creative execution Explore new avenues to expand the client’s brand voice while still adhering to it Work within hard-coded character counts in all copy placements Attend weekly kickoff and review meetings, and use the feedback from both to inform messaging strategies and copy Support and influence Marketing’s traffic, performance, and engagement goals Adapt and adhere to processes within the Creative and Marketing organization Collaborate with various internal Marketing, Merchandising, and Creative teams Participate in brainstorms and contribute ideas to influence the Marketing strategy Understand and evaluate the competitive landscape Act as a proxy for Creative Leadership in meetings, as applicable Requirements 3+ years in Marketing Writing, Copywriting, Editing, Content Management, or related field BA in English, Journalism, Marketing, Communication, or related field Excellent copywriting and editing skills; strong verbal communicator and presenter A collaborative, entrepreneurial spirit is essential to this role’s success Ability to think creatively under pressure and to the deadline Ability to work effectively to quickly changing priorities and processes Active participation in brainstorms and meetings; not afraid to ask questions and drive for clarity Ability to work independently and as part of a highly communicative team Experience in successfully partnering with various teams including Marketing, SEO, Legal, UX, Design, and Merchandising Desire to engage with a diverse and motivated community Extremely effective and organized; able to meet tight deadlines in a fast-paced environment Proficiency in Google Docs, Sheets, and Slides Experience with the WorkFront platform is a plus ​Does this sound like you? Apply today! 

Onward Search has a new great opportunity for a Site Merchandising Specialist with one of our clients. This opportunity has an immediate start onsite at our client’s office in San Francisco, CA. As a Site Merchandising Specialist in this position, you will be responsible for supporting the strategy, and creative innovation. An ideal candidate should have the ability to demonstrate a winning attitude, be flexible, action as well as results-oriented. If you are also passionate about creating outstanding member experience, apply today! RESPONSIBILITIES Manage and optimize placement of categories, products, product listing pages, and visual merchandising presentation Take action in day-to-day site initiatives that contribute to overall business goals (site content issues, site optimization strategies, launch campaigns, various small and/or complex business solutions, etc.) Display a good understanding of site best practices and ensure proper implementation across all areas within the division Demonstrate expertise in using various site publication and content management systems Work closely across campaign and category teams to provide input into promotional calendars and seasonal events or campaigns Share merchandising ideas that drive site optimization Review and approve supplier sponsored ad placements and creatives. Become the liaison between the online media sales team(s) and site experience team Generate reports detailing operational, member-specific, and site-specific metrics across all platforms and functions Tracks result against benchmarks to monitor category performance Report anomalies to Site Merch Managers for further analysis and actionable insights Create basic analytical reports (e.g., click-path, traffic) to identify site improvement areas Deliver recommendations related to site improvements Perform routine site audit and user acceptance testing Aid with documentation of any new systems, tools, and processes QUALIFICATIONS Bachelor’s degree in business or related field, or equivalent experience Must have at least 2 years of experience within retail and/or e-commerce merchandising Must have Omniture, or other analytical experience Proficiency in Microsoft Excel Self-motivated, resourceful with a creative mindset Organizational and communication skills Willingness to take on other responsibilities Capable of quickly learning new processes and systems Adaptability to a fast-paced environment Great eye for detail Customer-centric mindset Proven ability to function well in a collaborative environment ​Does this sound like you? Appy today! 

Our client, a consumer goods company, is looking for an Ecommerce Business Manager with 2-5 years of experience. This person plays an integral part in the team and presents a unique opportunity to own overall marketing, email, and content for the Direct-To-Consumer division of a premium and high-profile CPG brand. The E-commerce Business Manager will work cross-functionally to create and set-up brand standards and processes for the website while continually working to boost online sales and improve the online customer experience. This role involves project management, strategic thinking, and hands-on execution. The ideal candidate will be passionate about improving processes and be comfortable rolling up their sleeves and getting in the weeds. This role is 50/50% B2B & B2C, but want to grow B2C side. Responsibilities: Website Marketing Develop, analyze and execute promotional plans on the website Develop a brand voice for the brands and perform copywriting duties for the homepage, emails, customer service scripts, and ads Lead and project manage e-mail development for the brand to achieve sales goals Manage affiliate program and continue to develop an affiliate network and expand on current affiliate relationships. Manage SEM advertising through established agency relationships. Manage SEO through established agency relationships Project Management and Content: Own all e-commerce related content on the website and perform or coordinate all product uploads or updates through their eCommerce platform, IBM Websphere Partner with Restaurant & Retail division to maintain brand-appropriate quality, design, and functionality Partner closely with Marketing and Creative Division to maintain overall brand standards within the website and coordinate shared retail and brand marketing objectives Work closely with established developer partners to ensure proper site functionality and optimize the customer experience Business Intelligence and Performance Analytics: Help execute and analyze strategy for the growth, vision, and overall health of the E-commerce and Business Gifts channels Recommend new opportunities to drive sales, visibility, and efficiencies for the growth of E-commerce channel, including site functionality and design, and third party/vendor effectiveness Evaluate key performance indicators (KPI) of E-commerce business channels, monitor trends, performance, and identify any areas of opportunity. This includes, but is not limited to, sales, profits, website analytics, program effectiveness, and overall efficiencies. Research E-commerce competition including, but not limited to, website content and features, online and offline marketing programs Experience: Strategic vision paired with tactical attitude and ability Strong analytical and project management skills Extensive knowledge of current interactive technologies and best practices including web analytics, affiliate marketing, PPC & SEO optimization Technical experience in HTML and CSS for landing pages, uploading product images and working with templates Proficiency in Microsoft Office and Adobe Creative Suite Experience with IBM Websphere a plus! Excellent written and verbal communications skills Ability to work individually or lead a team project Does this sound like you? Apply today!