San Francisco Jobs

Job Details: Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, at a company you can be proud to be a part of. We are looking for a skilled business manager to help manage operations and the customer experience of the Guaranteed Delivery through close partnerships with cross-functional peers. This person will have a passion for this eCommerce brand and will be a natural champion for creating great customer experiences for our members balanced with the patience and skill to navigate dependencies on other teams to bring out the best in the EGD while also managing toward challenging goals, policy enforcement, and control of losses. Requirements: ·         Reporting to the Sr. Manager Product Activation, you will be responsible for supporting excellent daily execution of EGD business operations, and partnership with Product Management to provide customer insights and business opportunities to improve EGD. What you will do: Help run the core Guaranteed Delivery program in close partnership with product activation team, a network of cross-functional teams, and external partners Manage and report on goals / metrics to reduce bad experiences for customers Find innovative solutions to problems with challenging cross-functional dependencies Work closely with Analytics to deep dive on data heavy inquiries into program performance Skills and Experience: Customer focused – you are passionate about advocating for customers Data oriented – you are able execute queries and work with data to form your business case Highly flexible – you are able to switch gears and embrace rapid change Solution oriented – you are passionate about solving difficult business problems and telling the story behind the numbers Cross-functional and collaborative – you communicate effectively with stakeholders and technology teams Hands-on – you utilize your peers effectively, but you also like to understand the details first hand Naturally inclined to learning new things – you proactively pursue acquiring new knowledge about your work and enjoy sharing your knowledge with others What you’ll need: 2+ years of experience in building solutions in resolving customer issues, preferably in the ecommerce segment Strong background in analytics with demonstrable experience in ability to utilize research to make data-driven decisions A well-versed understanding of the Shipping experience both as a buyer and a seller and the pain points involved in international shipping Strong communication and presentation skills and high comfort level presenting to large audiences Ability to operate in a fast-paced environment that’s going through tremendous growth and shifting priorities Familiarity with eCommerce flows and processes preferred Bachelor’s degree from a major educational institution is required

In this role, you will envision and design best-in-class user experiences for the world’s largest online marketplace with over 100 Million shoppers and 25+ million sellers. You will partner with cross-functional teams to address exciting new business opportunities using your design creativity and user-centered design principles. You will be part of a team that is reinventing marketplaces for buyers and sellers on a grand scale. As a content strategist for our core product design group you can work on many projects and areas. An immediate need is for a content strategist with strong writing skills to join our Customer Connections Design Team. As a Content Strategist, your job is to be an ambassador to the user, creating solutions that delight our customers by solving important problems end-to-end, and crafting an experience that balances the needs of the business while delivering an intuitive and engaging product experience for our users. RESPONSIBILITIES:  In this role, you will: Work with key partners to define and implement content strategies for projects Define optimized content solutions for projects ensuring synthesis between consumer measures of success and business objectives Direct the implementation of content solutions in conjunction with product, business and customer support content owners. This responsibility covers the whole lifecycle, from project initiation through delivery across all platforms Identify, evaluate and analyze relevant consumer and industry research, brand studies, digital trends and relevant technical and user requirements in order to recommend appropriate content solutions Ensure digital content solutions remain true to the brand and that content aligns with defined tone and voice. Ensure that content solutions are designed/ delivered according to relevant consumer information consumption behavior JOB/ PERSONAL REQUIREMENTS: 3-4 years of experience Design experience is a plus Ability to create engaging and clear content aligned with our brand and tone of voice Ability to build and communicate content strategies Ability to build relationships across a broad range of functions and levels Ability to mobilize resources across functions to execute towards a common goal Internet/mobile technologies savvy, keeps abreast of trends in the digital space and e-commerce industry particularly for mobile Deep understanding of mobile consumer trends, and mobile content requirements and limitations especially from translation and localization perspectives Demonstrable evidence of using and consuming digital content Portfolio submission is required for all candidates. lots of web writing experience Ui writing and mobile. mainly UI writing experience If this sounds like you, apply today.

Onward Search has an exciting opportunity for a Designer at a top advertising agency in San Francisco. You’re known for your fine-tuned aesthetic, insights on current trends, and passion for design. You’re a proactive problem-solver and a natural collaborator. You’ll be responsible for all general design on an array of accounts while working closely with the Creative, Account, and Strategy teams. This is a 2+ week freelance opportunity located in San Francisco that kicks off ASAP. Responsibilities: Work with Creative Directors, Copywriters, Producers, Developers, etc. Brainstorm and develop concepts for custom campaigns Develop, design, and layout concepts for an array of mediums Solve end-to-end visual problems with a creative eye Create assets for all digital mediums Qualifications: 3-5 years of experience designing at a digital agency, in-house brand, or production company Experience designing for print, web, mobile-web, and email Strong knowledge of design rules and large format printed pieces Strong portfolio showing a range of work across various mediums Solid understanding of composition, color, imagery, and photography Skill using Illustrator, Photoshop, InDesign and Sketch is a plus!

This eCommerce mega company is looking for you. Our client has been leading the commerce and retail field for the past 20 years. They are one of the top ten global retail brands. They connect millions of buyers and sellers around the world. Their vision for commerce is one that is enabled by people, powered by technology and open to everyone; the goal is to continue creating an economic global community for all. This client is the world’s favorite destination for discovering great value and unique selection. Be a part of their greatness! Apply now to hear more about this opportunity. The ideal candidate will have strong background in online media and publisher ad operations. The role is expected to communicate with technical and non-technical users, and must have excellent written and verbal skills as well as a high level of customer service to promote greater efficiency in Ad Operations. Responsibilities: You will join the team responsible for the campaign optimization of the company’s Advertising Operations Data gathering for setting up new Advertising campaigns and maintenance of existing campaigns within the SLA guidelines Assist Advertising Operations team throughout sales cycle to understand any technical requirements of sales opportunities and present the features and benefits of our website Provide feedback, analysis and optimization plans on advertising campaigns to grow their campaign activity on company website Gather, analyze, and report on key revenue driving metrics used to measure the success of the team Ability to work independently while doing what’s best for our customers Work with cross-functional teams including Sales, Account Management & Advertising Operations Teams to resolve bugs and campaign issues Gather IAB and submit IAB assets, as well as create event style pages Problem-solve, evaluate options, and provide good solutions to campaign issues Criteria: Basic to Intermediate level in Excel, Web technologies Basic understanding of databases Excellent Knowledge of word processing tools and spreadsheets 1+ years of experience in digital advertising environment Experience in troubleshooting and solving technical problems for customers Team player Excellent organization and interpersonal skills Strong attention to detail, ability to multitask and manage time well Ability to work within a constantly changing environment The ability to communicate with different parties both internally and externally (excellent written and verbal communication skills both client facing and internally) Exposure to Account Management Experience using Salesforce or other CRM system a plus Great attention to detail and reporting problems with data

Onward Search has an exciting for a UX/UI Designer at a leading strategic management company. As a UX/UI Designer, you’ll translate design concepts into effective, useful information architectures, you’ll create solutions that address user, brand and business requirements. This will involve working closely with design team to establish project scope, building wireframes and incorporate existing UX models, and utilizing prototypes to test designs. This is a month and half long freelance opportunity located in the South Bay that kicks off ASAP! Responsibilities: Assist on human-centered design activities, defining a conceptual framework for interfaces, building prototypes of varying fidelity, analyzing designs and other various projects Work closely with members of the design and technical teams, along with other stakeholders in the organization, leveraging data science and user research to be a primary advocate for user-centered design and strategic thinking Requirements : 1-3 years of experience as UX/UI Designer or similar at an agency or web design shop Bachelor's or advanced degree in human-computer interaction, communication design, design or related discipline Strong experience with design tools such as Adobe Creative Suite, Sketch, InVision Experience designing for responsive web design and design language Ability to craft intuitive and happy user experiences across multiple journeys within complex frameworks Ability to rapidly prototype across different medias Ability to think, sketch and innovate within collaborative settings with internal teams and external clients Experience with one of the following or comparable prototyping tools: Axure, Proto.io, Flinto, Balsamiq, UXPIN, OmniGraffle An understanding of UX design across mobile and desktop platforms Experience with UX/UI/Visual design, especially building and editing wireframes Presentation skills and exceptional communication skills Experience in enterprise design a plus

Onward Search has an exciting opportunity for a Webmaster with a leading risk management company! Specific responsibilities will include the responsibility for the development, installation, maintenance, and operation of the company internet websites. You will collaborate with Marketing and Product teams to create compelling, efficient and accessible web pages. You must have 5+ years of web application development experience in a business-critical environment, developing clean, valid, and compatible websites and applications. You must also have a strong understanding of version control & deployment with good attention to detail. DUTIES AND RESPONSIBILITES: Architect, develop, and maintain an innovative, engaging, and informative web site for a worldwide audience Work with creative director, designers and content providers on design, content, SEO, and manage workflow/approvals Advise, collaborate with, and synthesize feedback from Marketing, Product, and Engineering partners Fulfill several project requests simultaneously while meeting tight deadlines Push technology, challenge established thinking, and discover new ways of approaching (and solving) challenges Develop tools and procedures that enhance website visibility, quality, and speed. Ensuring application infrastructure availability to meet SLAs for the respective instances Interface with internal users to develop effective web-based solutions to meet and/or exceed user requirements and ensure compliance with web brand standards Interface with IT support personnel, marketing and other corporate departments to solve common problems and enhance the availability and content of the websites. Technical lead and primary contact for all web-based projects with internal teams and outside vendors Gather requirements, design, code and test across browsers, operating systems and devices. Integrate custom web apps with third party web services and APIs. (experience in development or implementation of apps a plus) Must have strong analytical skills to make qualified recommendations on continuous improvement to web strategy Educate internal stakeholders about Web best practices and internal processes Strong communication skills (written and verbal) with technical and business audiences Must have excellent customer service skills and the ability to work with minimal supervision as an individual contributor and a team player Must have the ability to adapt to a rapidly changing environment Web Analytics, online tracking, manage integrations with email automation and Salesforce, ABM a plus REQUIREMENTS: BA/BS degree or equivalent practical experience 5+ years of web application development experience in a business-critical environment, developing clean, valid, and compatible websites and applications Experience with ASP, HTML, HTML5, DHTML, JavaScript, JSON, jQuery, CSS2/3 Strong understanding of Windows Servers, Linux, Apache, MySQL, XML. PHP MyAdmin, SOAP, REST PHP Classes and 3rd Party Frameworks a plus Experience with WebGL and JavaScript libraries (e.g., Closure, AngularJS, Greensock) and Canvas/CSS animation Experience with mobile development, including responsive design; experience with content management systems Expert level CMS systems such as EpiServer (ASP) or WordPress Strong understanding of version control & deployment Strong understanding of Google Analytics, SEM/SEO, Video/Social techniques Understanding of On-line Digital Video/Audio hosting and support Strong understanding of Adobe Photoshop, InDesign, After Effects, Acrobat, Illustrator & Flash Integration Proven mastery of troubleshooting techniques and ability to solve problems quickly in a business-critical environment Experience with Google App Engine and Google Custom Search a plus Excellent leadership, communication, collaboration, project management, and organizational skills Ability to work with off-shore development resources, occasionally during off-hours Strong consistency and attention to detail

Onward Search has an exciting opportunity for a User Experience (UX) Engineer at a growing search-driven analytics company. you’ll synthesize design and development. You’ll take the company’s innovative product concepts and bring them to life in an effort to push the boundaries of UI design. You'll partner with Designers and Developers to develop living breathing prototypes, build UI patterns in code, and assist in the final implementation of new features. You’ll sweat the details to take design over the line by iterating complex interactions, animations and pixel perfect UI components. You’ll collaborate with the Experience team to user test new concepts, iterate constantly and assist the engineering with final implementation RESPONSIBILITIES Deliver innovative, engaging prototypes using the latest in front-end technologies Advise, collaborate, and synthesize feedback from UX designers, Product Managers and Developers Fulfill several project requests simultaneously while meeting tight deadlines Assist front-end engineers with final development Assist in the development of company’s corporate website QUALIFICATIONS BS degree in Computer Science or related technical field or equivalent practical experience At least 1 year of developing clean, valid and compatible websites and applications HTML5, CSS3, and JavaScript development experience Experience with Object Oriented JavaScript and modern JavaScript libraries (e.g., Angular, jQuery, Node) Experience with vector and motion graphics, including SVG, HTML5 Canvas, and Animation via JavaScript and CSS Data visualization experience, D3, Highcharts Experience with development on mobile platforms Excellent communication, project management, and organizational skills

Are you looking to take your career to the next level? Well, Onward Search is seeking an SEO Specialist to help assist in optimizing existing content, site audits, tracking and maintaining analytics reporting, and to provide keyword research & performance. If you're passionate with SEO, then please apply now! Requirements: Bachelor's degree in Marketing or other related field 1-3 years of professional SEO experience in an agency and/or corporate setting Detail oriented and self-starter Experience with Google Analytics, Omniture or other related tools

Onward Search is in immediate need for a Merchandise Assistant to manage the acquisition, coordination and tracking of subcategory item pages and shelves on our client's website. This is an awesome opportunity to be part of a growing team for a huge eCommerce brand so please apply now! Responsibilities: Manage item page content, cross-sells, and accessories for the merchandise department This Merchandise Assistant will be working across all the businesses under Global Marketplaces Services Oversees the quality assurance process as it relates to the items preparation to go live on the site Collaborate to promote appropriate assortment for seasonal/holiday campaigns to increase awareness and drive traffic to items + shelves SEO merchandise descriptions and wordsmith item page content Run in stock daily report for daily publishing Track all items coming in, out to supplier, or with cross-functional team to ensure all items go live in a timely manner Maintain item pages with accurate accessories and cross sell layout Perform competitive analysis by collecting market data (pricing, assortment, promotion) for competitive products Comp shop other competitor sites Qualifications: 1+ years of experience in merchandising, customer service, project coordination, or administrative capacity Strong communication skills, verbal and written Proficient in Microsoft Excel is a must-have Bachelor’s degree in Marketing or equivalent

Onward Search has an amazing opportunity for a Brand/Interactive Designer at the world’s leading interactive entertainment software company. As a Brand/Interactive Designer, your responsibility is to build franchise design systems and specific channel executions for a portfolio of games within the company’s paid and owned channels with guidance from senior leaders. This is a 12 month contract opportunity located in the South Bay that kicks off ASAP! Responsibilities: Design various assets including logos, graphic devices, templates for social and retail channels, and style guides Create online/console assets for banner, email, social media, web landing pages, and in-game campaigns Design and develop standard and complex digital content including HTML5 banners, rich media executions, animated GIFs, cinemagraphs and video executions Ensure that creative complies with brand, platform, and licensor guidelines and industry-standard specs Work with marketing partners and game studio teams, in both HD and mobile, to deliver premium design executions Understand the importance of aligning the overall campaign narrative into every player touch point Assist in the creation and execution of internal EA initiatives Skills & Experience: Minimum 3 years design experience at an agency and/or internal marketing team B.A. in Graphic Design or similar Ability to design from concept to execution in service of brand, retail, paid and owned channels targeting a range of player audiences Self-motivated and able to work independently with excellent time management skills and a strong work ethic Ability to present creative work to stakeholders, absorb feedback in a positive manner, and execute against required changes Possess an impressive portfolio reflecting strengths in design, typography, and layout Advanced skills in Adobe programs including Photoshop, Illustrator, and InDesign. Basic understanding of Microsoft Office Suite Expert in After Effects, HTML5, JavaScript, and CSS code! Passion for design and games!