San Francisco Jobs

Onward Search has a new exciting opportunity for a freelance UX Writer. The opportunity is with one of our biggest clients who is looking for a UX Writer that will create helpful copy that guides the members through their journeys. Our client wants a candidate that is skilled at using language to simplify product interactions and help a user figure out what to do next, but also integrate the brand voice into those interactions. This freelance UX Writer opportunity has an immediate start at our client’s office in San Francisco. If you focus on user needs, continuously improve your copy to increase user comprehension, and you love to solve complex problems and work closely with others who feel the same, apply for this opportunity today! Day to Day: Make sure that the user flow is clear, concise, and on brand and voice. Collaborate with product management, business, research, creative and UX partners to develop a cohesive narrative across multiple platforms and touch points. Write copy for end-to-end product experience—everything from user interactions, tool tips, and buttons, to onboarding flows, app store assets, and emails. Ensure consistency of language and content across platforms and digital channels. Contribute to the conceptual design process, providing insights, recommendations, and copy to improve existing experiences Qualifications: At least 5 years of relevant writing experience that includes writing for consumer-facing products. Strong portfolio. Solid understanding and experience with the UX process (research, design, prototype, test) and use of empathy, logic, and hard data to inform content and language choices. Ability to write brief, persuasive, on-task copy for the user interface that keeps users engaged and reduces errors and confusion. Satisfaction from team collaboration and previous experience working closely with product managers and designers. Great time management skills, as well as the ability to adapt to the ever-changing priorities of the eCommerce business. Ability to work quickly and efficiently without sacrificing a consistently high level of attention to detail. Strong presentation, communication, and negotiation skills.

Our client, a global digital-financial agency, is looking for two UX Researchers to join their team for a massive project. This is a long-term freelance opportunity that will sit onsite at their client’s office, 40 hrs/wk in Santa Clara, CA. You will be collaborating with other team members to conduct user research, surveys, and testing to ultimately identify and develop new services that address customer needs. Responsibilities: Work closely with product teams, as well as other designers and researchers, to identify important research questions Design and execute studies that address both user behavior and attitudes, using the right methodology for the right questions Generate insights that shape how product teams think about medium and long-term product strategy Communicate insights in creative and compelling ways Work with other researchers to create an institutional knowledge base curated from individual research projects Effective interpersonal, communication, negotiation and collaboration skills Qualifications: MA/MS/Ph.D. in a human behavior related field (HCI, Psychology, Sociology, Information Science, Economics, Political Science, etc.) 3+ years of experience in applied product research. Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process. Experience integrating user research into product designs and design practices. Demonstrated experience with leading/moderating qualitative/quantitative research studies such as usability testing and contextual inquiry, survey design and remote testing (e.g., UserZoom or Qualtrics); focus groups, card sorting, participatory design, and ethnography, etc. Working knowledge of statistics and experimental design preferred Experience working with large-scale data in multi-method studies a plus Experience with survey design, response effects, and pivot tables also a plus Apply now to learn more!

Our client, a branding studio, is looking for a Art Director to join their team! This person will be part of the in-house creative services team specializes in branding, marketing and strategic communications that promote social causes and advance the common good. With a focus on equity and inclusivity, they partner primarily with public-sector agencies to improve local communities and the world we live in. They are active in a wide variety of sectors, including resource conservation (e.g., water and recycling), clean energy, transportation and traffic safety, community health and social welfare. Our team is motivated by meaningful work. You will be immersed in a multidisciplinary environment, collaborating with the companies creative team of marketing strategists, project managers, writers and designers, as well as with a broader group of outreach specialists, policy consultants, urban planners, environmental designers and others from across the firm. Responsibilites: Provide overarching design direction, lead concept development and bring your ideas to life Skills and experience to handle a broad range of media, such as print collateral, integrated advertising campaigns, digital advertising, animation and video production and website and interaction design Lead the development of comprehensive branding and marketing campaigns from initial strategy through implementation Provide overarching design leadership, and design direction for multiple projects—both print and interactive Champion design standards and systems Develop creative concepts, design assets and visual treatments across a variety of media types Meet with clients to present design concepts and effectively articulate strategies Collaborate with the team of graphic designers, writers and project managers to share ideas and encourage growth Experience: 5+ years of experience at a creative services or similar environment Strong communication and collaboration skills with the ability to build relationships within the team, across the firm and with clients Proven portfolio demonstrating strategy-driven design solutions in a range of media types Experience explaining creative concepts and articulating design directions to clients Strong understanding of typography, design systems, and branding: publication design experience a plus Ability to work independently and/or partner with other team members Opportunity to grow --- If we’re lucky, experience mentoring designers or leading a design team Self-motivated with a positive attitude, open mindset and desire to continually improve Strong time management, organizational skills and attention to detail Skills: Expert knowledge of Adobe Creative Suite: InDesign, Photoshop, Illustrator; Experience with XD, Premiere, and After Effects desired

Our client, a design and branding studio, is looking for a UX Lead or UX Principal with 6-10+ years of direct, relevant experience in complex SaaS product spaces.   Responsibilities: Author internal learning and development material, and external thought leadership content Develop new client opportunities through presenting case studies, describing design approaches, and scoping work Define and direct the user experience design strategy and process for the integrated design team Organize and lead in-person or remote worksessions and workshops Manage the performance and careers of direct reports Manage client expectations and meet follow on and repeat engagement metrics Jump in and execute detailed design to set standards or cover gaps Deepen or expand our design services to create more value for clients Experience: 6-10+ years of direct, relevant experience in complex SaaS product spaces B2B/Enterprise, Financial Services, Healthcare, Insurance, IT/Infrastructure Design for Platforms, Emerging Tech like ML/AI/Voice, Marketplaces/Ecosystems, Service Design, Data Viz and Insights

Onward Search has global client in San Bruno looking for a System Admin for an ongoing project. RESPONSIBILITIES: Build and maintain equipment-tracking database Provide excellent customer service, training, and support of all systems Develop a system to capture regular feedback for improvement and a process to update the workflow tools based on the team feedback Design workflows, standards, processes and set goals that will leverage the system Assist in evaluating, integrating and testing with other Marketing related technologies to deliver process and productivity gains Partner with IT professionals to ensure systems functions properly, updates are applied and tested, and new functionalities are tested and implemented REQUIREMENTS: Any knowledge of working with WORKFRONT is a huge plus Initiate knowledge of end-to end creative process from project inception through fulfillment Ability to establish efficient process flows and design systems for effective yet efficient workflow Project management skills Excellent organizational and communication skills Sound interesting?  Please apply today!

Our client, a design and branding studio in SF, is looking for a Design Manager with 2+ years of direct, relevant industry experience in B2B/Enterprise, or complex Consumer (FinTech, HealthTech, IT/Infrastructure). Responsibilities: Account-level: You are the point person for the client Product/Initiative Owner. Project-level: Monitor and improve team health, Scoping design effort, communication, risk mitigation, resource coordination, and scheduling. Studio-level: Criteria and measurement of design value, templatizing and operationalization of repeatable processes, the feedback loop to leadership on how we can change and improve our services. Learning and sharing with your Producer cohort, a growing discipline at the studio. Experience: 2+ years of direct, relevant industry experience: B2B/Enterprise, or complex Consumer (FinTech, HealthTech, IT/Infrastructure.) Specifically SaaS Products, not Content or Marketing Familiarity with user experience design processes, ideally in a consultancy setting. Work with Agile processes and Scrum teams. Adept with Google Apps, and other business productivity apps (Asana, Trello, JIRA, et al.) Exposure to complex business and technical requirements in a variety of industries. Evidence of successful project/initiative outcomes in past positions. Well-Rounded Skills Supreme problem solver. High emotional intelligence. Excellent at communicating visually and verbally, and receiving feedback. Ability to work in a close-knit team. Elegantly handle the pressure. Truly enjoy design, in all forms. Refuses to use jargon. Able to work autonomously. Apply now to learn more today!

Our client, a design and branding studio, is looking for a Product Designer with 4+ years of direct, relevant experience in complex SaaS product spaces. This is a a contract-to-hire role, 40 hrs/wk, onsite in San Francsico, CA. Our client’s studio is welcoming and collaborative, and offers complex and rewarding design challenges. No matter where you are in your professional journey, we have a complete leveling up system to develop lasting design careers. Their mission is to harness complexity, challenge expectations, and reimagine opportunities to design exceptional experiences that delight people. Responsibilities: Lead the entire design solutions for end-to-end workflow or product area. Design for systems: working through every permutation required and how it will fit within the broader ecosystem. Proven ability in complex topics and industries. Confident in directing or executing activities across the whole user-centered design process. Designed design: effectively and elegantly communicate your solutions via the highest quality sketches, wireframes, journey maps, presentations, etc. Plan, facilitate, and create tangible outcomes from collaborative meetings. Action-oriented with a fine balance between asking for help and being autonomous. Adept at constructive feedback, guidance, and mentoring for fellow team members. Strong rapport with stakeholders, understanding their needs and communicating design strategy. Experience: 4+ years of direct, relevant experience in complex SaaS (Software as a Service) product spaces. B2B/Enterprise, Financial Services, Healthcare, Insurance, IT/Infrastructure. Design for Platforms, Emerging Tech like ML/AI/Voice, Marketplaces/Ecosystems, Service Design, Data Viz and Insights. Apply now to learn more about this job today!

Our client, a branding studio, is looking for an enthusiastic, resourceful Associate Project Manager (Communications) to join their fast-paced, strategy-driven communications consulting and advertising agency, team. This is a contract-to-hire, 40 hrs/wk role located onsite in Berkeley, CA. *Walking distance from BART + Amtrak This person will report to the Resource Manager and will be part of the in-house creative services team specializes in branding, marketing, and strategic communications that promote social causes and advance the common good. With a focus on equity and inclusivity, they partner primarily with public-sector agencies to improve local communities and the world we live in. They are active in a wide variety of sectors, including resource conservation (e.g., water and recycling), clean energy, transportation, and traffic safety, community health, and social welfare. Their team is motivated by meaningful work. Responsibilities: Participate in project management and administration, research, writing, and coordination of communications materials to support successful client relationships. Ability to work collaboratively and independently—with initial direction from principals, directors and project managers. Support interdisciplinary project teams and have opportunities for progressive responsibility and advancement. Experience: 1-4 years related work experience, depending on educational background Bachelor’s degree with a particular interest in Communications, Graphic Design, Public Policy and Business majors Strong writing skills Self-motivated with a positive attitude, open mindset and desire to continually learn and improve Strong time management, organizational skills and attention to detail Computer proficiency, especially with Microsoft Word, Excel, PowerPoint and Google applications suite Bonus Points: Background in graphic design and production; knowledge of the Adobe Creative Suite Knowledge in print production Expertise in social media Interest in public policy, community involvement, and social and organizational change Competency in budgeting and accounting practices Bilingual ability Apply now to learn about this opportunity!

Our client is a next-gen cybersecurity company, is looking for a B2B Copywriter to join their team! This is a contract-to-hire opportunity, 40 hrs/wk, onsite in Santa Clara, CA. Their consumer team is looking for a dynamic Copywriter who will conceptualize and write copy for business products, including product descriptions, web pages, SEO optimization, email blasts, video scripts, and various other wordsmithing tasks. Your focus will be on business growth and optimization. The ideal candidate will be able to inspire the SMB or Enterprise prospect to take the desired action through the use of the right word, the right motivation, and the right sentiment. A deep and abiding passion for marketing with words is essential. Responsibilities: Write and edit copy that shows a clear understanding of the B2B audience and cybersecurity. Use your copywriting skills to drive the performance of the business forward, including testing and optimizing copy creative. Conceptualize and write marketing materials, including web page copy, email blasts, product descriptions, sales collateral, advertising, and video scripts. Collaborate within marketing and with other teams, including UX, product, sales, social, PR, and more, to understand and discuss objectives, product, and audience background, and messaging goals. Persuade readers to take the desired action—direct response copywriting at its essence. Optimize website copy for SEO value on an ongoing basis. Experience: Bachelor's Degree in English, Creative Writing, Marketing, or related field. 5+ years of copywriting experience (B2B and direct response experience in the IT space very much preferred). Teamwork and interpersonal skills are a must as this role will require day-to-day collaboration. with internal marketing team members, members of other company departments, and external resources. Experience with creative and technical documents. Proven ability to write about complex technical topics in simple, easy-to-understand language. Knowledge of, and familiarity with, current copywriting trends and best practices. Experience with B2B communications. Apply now!

Do you enjoy collecting, researching, investigating, and evaluating user requirements? Is delivering an outstanding user experience by providing an exceptional and intuitive application design one of your strongest assets? If so, Onward Search has an exciting freelance position opportunity with one of our biggest clients. We are looking for an experience and creative UI designer to join the team. You will be responsible for delivering the best online user experience, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty so apply today! Responsibilities: Plan and implement new designs as well as optimize existing user interface designs Test for intuitivity and experience Effectively communicate with the client to understand the business goals and objectives Develop technical and business requirements and always strive to deliver intuitive and user-centered solutions Combine creativity with an awareness of the design elements Create prototypes for new product ideas Conduct an ongoing user research and test new ideas before implementing Qualifications: 3-6 years experience Excellent UI Design portfolio with case studies Knowledge of Adobe range of products including Photoshop, Illustrator, InDesign, Acrobat, and Dreamweaver Exceptional experience with HTML5 and CSS3 as well as familiarity with Human-Computer Interaction Must be at least 18 years old. Onward Search is a drug-free workplace. Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. EOE/M/F/D/V/SO