San Francisco Jobs
We connect you to the best digital, creative and marketing jobs at leading companies and digital agencies in San Francisco and the surrounding area.
Onward Search is partnering with a leading extended warranty service provider in San Francisco to identify a Copywriter to join their marketing team! This person will work hand-in-hand with the Global Creative Director on concepting and defining strategy and executing copy for a hugely diverse range of mediums! You’ll be joining our world-class internal creative team inside a company that’s soaring and revolutionizing a $30b industry with innovation and attention to detail. You’ll have an opportunity to contribute directly to the growth of a profitable, high-growth company. And add some great work to your portfolio. Interested? Let’s chat! We’re looking for someone who can: Be an idea factory Write like nobody’s business in all media (don’t have to have experience in all media, just a desire to learn) Continue to refine and define the brand voice Quickly research and adopt the voices of other well-known retail brands Participate and lead brainstorming sessions Stand up for innovative work Multitask effortlessly, juggling many projects at a time with multiple designers Manage content across different retail partners Think of new and innovative ways to engage our customers Proofread and edit like a champion Be part of a small, fast-paced team who loves what they do Skills & Experience: Portfolio that shows exceptional conceptual and writing talent (doesn’t have to be traditional copywriting—we’re looking for a great writer-writer) Collaborates well in a fast-paced, interdisciplinary environment? 3+ years in-house or agency experience, retail is a plus Does this sound like you? Apply today!
Senior UX Researcher
Onward Search is looking for a contrac to hire UX Researcher for one of our top nationale clients. As a UX Researcher you'll work closely with the UX Design team. The team you're joining supports a range of cutting edge interactive products on multiple platforms across all divisions of the company. The team employs a variety of methods including ethnographic field research, traditional usability testing, contextual interviews, heuristic reviews, and surveys and other quantitative methods. This role is long term contract to hire, starting as soon as possible. It's on-site at the client's San Francisco location. If this sounds like a role you'd be suitable for, apply today! Responsibilities: • Partner with stakeholders to design studies that span the product lifecycle from discovery to usability; recommend appropriate methodologies, draft and present research plans. • Lead and/or participate in primary research studies with customers • Perform activities such as heuristic reviews, industry and market research summaries and competitive reviews. • Deliver data and insights from all activities and studies in presentations and readouts. • Contribute to development of UX models and frameworks based on direct user evidence. • Encourage members of design, business, and product teams to be involved as partners in studies to gain first-hand knowledge of user behaviors, mental models and needs. • Degree in Psychology, Anthropology, Human-Computer Interaction, Interaction Design, Digital Media, Human Factors, Cognitive Science related discipline or equivalent experience. Masters degree a plus. Requirements: • 3-5 years experience planning, conducting, analyzing and reporting on user studies for discovery and evaluation; comfortable facilitating interviews. • Expertise with a range of user research methods used to gather qualitative and quantitative data (discovery & strategic research, contextual interviews, formative and summative usability testing, focus groups, card sorting, survey development, secondary research analysis, competitive analysis, etc.) • Experience with remote usability tools such as usertesting.com or UserZoom a plus. • Familiarity testing with prototypes (rough drafts and sketches, paper prototypes, working prototypes) and live builds. Experience with rapid, iterative prototype testing is a plus. • Deep understanding of heuristics for user interfaces and experience conducting heuristic evaluations. • Analytical problem-solving skills, outstanding writing and presentation skills; comfortable presenting to a group. • Experience with MORAE, Adobe Creative Suite, Microsoft Office; experience with rendering and editing video a plus Does this sound like you? Apply today!
Onward Search has an exciting opportunity for a Project Coordinator with a leading risk management company! The Project Coordinator provides overall day-to-day tactical support to ensure the effective execution of project objectives for marketing and communications campaigns. The position is responsible for understanding the needs of each project, prioritizing delivery dates, and working with the team to successfully complete each project on time and to the satisfaction of the client. The position encompasses administration, project trafficking duties, research and working closely with other members of the team to facilitate the successful completion of projects. They’ll also work closely with clients and internal teams to best meet client needs. This person will be reporting into the Sr. Manager of Events, and then eventually the Creative Director (in the hiring process). Responsibilities: The position is responsible for managing and organizing assigned projects and deliverables of the marketing team Work with creative team (designers, writers, webmasters) and project manager(s) to implement detailed schedules and set deadlines for various stages of a project Distribute assignments to creative teams and other departments, taking into consideration their availability and priorities Communicate confidently with internal clients to set expectations and gather information when needed Sit in kick off meetings to learn more about project details and to understand the potential timelines and team availability issues Monitor projects and workloads, adjusting assignments and deadlines accordingly Secure vendors and printers as needed, procuring quotes and interfacing with vendor Maintain job files, including uploading and maintaining file archives Organize and schedule production meetings as needed Provide creative department admin duties on an as-needed basis Experience: Must have experience managing creative projects in ASANA Demonstrated experience in implementing marketing/creative department processes Ability to multitask, organize, collaborate and juggle a wide variety of project requests with competing deadlines and limited resources Embody a strong attention to detail in all facets of a project Ability to proactively schedule, monitor and adjust deadlines and resources as needed Strong collaboration and people management skills to effectively understand and communicate requests and assignments to the creative department Skills: Proficiency with Asana, MS Word, Excel, and Powerpoint Able to manage outside vendors and resources when needed to get the job done, including P.O.’s, budgets, ensuring invoices are submitted and vendors are paid Basic knowledge of print and web production processes/industry standards A positive, creative and fun demeanor Does this sound like you? Apply today!
Onward Search has an exciting opportunity for a well-rounded Account Coordinator with experience in advertising operations and creating media plans as a means of support for sales and ad operations teams. Our client is widely regarded as a leader in its industry and consistently recognized as one of the top places to work. Currently they are seeking this person for a 6-month contract position with potential to extend. Apply today to speak with one of our associates to learn more! Responsibilities: Track record of Customer Service success Excellent written and verbal communication skills Patient, detail oriented, and strong organizational skills Focused & goal driven Ability to build strong cross-functional partnerships Continually builds business knowledge to better serve our sellers Demonstrate excellent time-management skills Preferred qualifications Experience with search, digital sales, performance advertising, ecommerce Previous experience in Customer Service, Sales and/or Account Management Experience with Outlook, Excel, PowerPoint and Salesforce 2-3 years of experience. Does this sound like you? Apply today!
Event Operations Coordinator
Recent college grad? Looking to get your foot in the door with a Fortune 250 company? If you have an interest in music, movies, and sports along with a passion for customer service and marketing then this might be the right opportunity for you. Our client is looking for an Operations Associate on 6-month contracted position and will be in San Francisco. Strong communication skills, data entry, and project management abilities are a must. Apply today to speak with one of our associates to learn more! Areas of Focus Ability to execute on multiple accounts and tasks Strong attention to detail combined with the ability to prioritize and meet aggressive targets and deadlines Team player who can work with various departments Willingness to work non-traditional hours (nights, weekends, holidays) Skills Requirements Experience in customer service Possess strong management and organization skills – ability to juggle multiple projects at once Strong Outlook, Word, Excel, Google Doc Skills Strong Data management/Data entry experience Excellent verbal and written communication skills Experience in Salesforce is a plus BS/BA degree or equivalent. 1-3 years related professional experience. Does this sound like you? Apply today!
Junior Business Analyst
Onward Search has an exciting opportunity for a well-rounded Administrative Assistant with experience in business analysis and process improvement. Our client is widely regarded as a leader in its industry and consistently recognized as one of the top places to work. Currently, they are seeking this person for a 3-month contract position with potential to extend. Apply today to speak with one of our associates to learn more! Responsibilities: Assists executive in staff capacity by coordinating office services, such as personnel, budget preparation and control, housekeeping, records control, and special management studies. Studies management methods to improve workflow, simplify reporting procedures, or implement cost reductions. Analyzes unit operating practices, such as record keeping systems, forms control, office layout, suggestion systems, personnel and budgetary requirements, and performance standards to create new systems or revise established procedures. Requires an associate degree in appropriate field plus job experience including supervision. Analyzes jobs to delimit position responsibilities for use in wage-and-salary adjustments, promotions, and evaluation of workflow. Studies methods of improving work measurements or performance standards. Coordinates collection and preparation of operating reports, such as time-and-attendance records, terminations, new hires, transfers, budget expenditures, and statistical records of performance data. Prepares reports including conclusions and recommendations for solution of administrative problems. Drafts narrative, financial, and statistical reports. Compiles data based on research techniques and on statistical compilations involving an understanding of operating programs, policies, and procedures. Issues and interprets operating policies.
Associate Design Director
Are you passionate about developing end-to-end innovative design experiences that leverage industry best practices, cultural trends in compelling ways that drive sales and build brand awareness? The Associate Design Director at eBay, combines a passion for e-commerce, digital design innovation, conceptual thinking, smart, elegant design, powerful copy, flawless execution working on the world’s leading brands. The Associate Design Director is expected to lead a cross-discipline team of mid-level and junior creative talent to ideate, develop and execute digital marketing programs and experiences across multiple verticals, a broad range of brands with intricate attention to detail, technical expertise and strong leadership skills while ensuring a cohesive brand experience. This role will work closely with the cross-functional business partners across marketing, the BUs, creative agencies, and the brand team to bring campaigns to life on across all channels, and social channels. Beyond conception and art direction this role will also be responsible for leading creative development with in-house teams and/or agency production partners and feels equally comfortable rolling up their sleeves and digging in. The right candidate has a balance of creative vision, UI and production experience as is fearless about deliberately breaking the rules to rebuild them more purposefully through the lens of the customer and innovation. • Lead a cross-discipline creative team, vendors and agency partners to the concept, develop and execute breakthrough assets across a broad range of verticals and eBay channels • Partner with agencies to understand the creative briefs, strategy, and expectations for deliverables • Persuasive, articulate presentations skills and ability to “sell” a concept with a compelling narrative • Creative self-starter obsessed with innovation, industry trends, pop culture, all things design and passion for developing unexpected brand experiences that drive e-commerce • Manage, mentor, motivate and inspire the development of junior creative resources and keep team accountable to ensure deadlines are met and within scope and budget Experience and requirements: 6+ years of experience as an Art/Design Director or equivalent in digital marketing at leading agencies, or client side at a comparable brand and experience leading (and executing) both art and copy direction Bachelor's Degree in Graphic Design, Communication Design, New Media or related field. Experience leading massive, complex digital marketing campaigns with A background in traditional marketing (brand and promotional TV, radio and OOH) is a huge plus An award-winning portfolio that represents a wide range of complex, creatively diverse, high-profile brands and projects Proficiency in all Photoshop and Illustrator Exceptional communication skills: written, verbal, presentation and public speaking Expert creative knowledge in desktop, mobile, display and social design/technical/best practices About You You possess a strong desire to make the complex simple and effective You are detailed oriented and can find clarity, despite ambiguity You always use the lens of the customer when designing a creative solution You have the capacity and willingness to provide and accept open, honest and direct creative feedback in an additive, solution-oriented way You have a collaborative working style focused on getting the best solution rather than your solution You are a flexible problem solver who remains calm under pressure and can switch gears quickly while juggling multiple competing priorities. Does this sound like you? Apply today!
Our client, a new kind of insurance company, that uses modern technology to simplify the process, is looking for a Product Designer with 2+ years of experience to join their team! This person will help them Improve and build new features used by customers across US. You'll join our in house design team as the second member helping to build the Design team and set the standards for the brand across the company. We’re looking for a passionate designer and strategic thinker who loves collaborating with cross-functional teams to translate business and customer goals into elegant, innovative solutions. As a Product Designer, you will leverage your experience to tackle design challenges across the board. Understanding our users and the industries limitations, and we prioritize user testing and feedback with customers and stakeholders throughout the design process. We’re looking for a designer who cares about solving problems for users in close partnership with our engineering team. Designer will be involved in concept design, design development and documentation, working closely with all project team members. As a member of the design and creative team we expect candidates to demonstrate strong design skills and the ability to express their ideas in a variety of media including hand sketches, low and High level prototypes and be closely involved in the preparation of implementation documents, through material research and detail documentation. This person will be reporting into the Head of Design. Responsibilities Provide on brand, award-winning visuals for ecommerce websites, digital ad campaigns, mobile projects, social media, emails and presentations, applying best practices and strong design principles. Produce deliverables for every stage of the design process: wireframes, user flows, interactive prototypes, and pixel-perfect visual assets for web and mobile. Create style guides and design pattern libraries in support of our brand, cross-platform experiences to Help build, develop and maintain a set of best practices and operational guidelines to reduce and minimize production efforts. Contribute to a creative, supportive culture for the entire Product team. Collaborate with the creative, marketing and product teams, and stakeholders on requirements. Work with partners on all phases of the project, from translating ideas into visual concepts, through design development and refinement, to ensuring implementation of approved designs. Provide all required specifications. Oversee designs developed by external partners, including but not limited to email, social media, web, mobile, etc. ensuring all materials are on-brand and meet established visual standards. Manage multiple projects in fast paced environment. Assist Senior Designers and product team when necessary Experience Minimum 2 years professional design experience in the product development process, from problem definition to detailed UI and visual design Experience collaborating with designers, PMs, engineers, and cross-functionally partnering with teams across the company Clear communicator of design work and of rationale behind it that is backed up with user research or data Experience in user-centered design methods, exploration, storytelling and detailed interaction design Experience designing for the web (ecommerce, email, online branding) Deep understanding and/or hands-on experience with user-interface design including interaction and visual Skills: Proficiency with design and prototyping tools like Sketch, Adobe Creative Cloud, InVision, and Principle Illustration, Photography, videography, coding are all pluses. Does this sound like you? Apply today!
We have a client that is looking for a mid-level Production Artist that will be supporting an in-house creative team. This role is responsible for maintaining brand standards on the website through the ongoing updates, maintenance and design of supporting assets. You will work closely with producers, copywriters, art directors and designers to ensure consistency in quality of work and be able to manage multiple projects to meet timelines. Position Description: Review revisions/comments for multiple projects via online proofing system Edit existing files with product changes, copy changes and design modifications Be comfortable working independently and as part of larger teams Minimum Qualifications: BA in Graphic Design or other relevant education At least 3 months of professional design or production experience in the area of software and/or web site design which can include internships Extensive knowledge of Adobe Creative Cloud (CS5, CS6, or CC), mainly Photoshop and Illustrator Working knowledge of Microsoft Office Ability to distinguish good layout/typography, apply color theory, hierarchy and balance Does this sound like you? Apply today!
Onward Search has an exciting opportunity for a Creative Director with a growing hip SF design agency! This person would need to have really strong client relationships skills, good broad skillet with a digital focus but some print experience is valuable as well. Big picture right brain/left brain problem solver. This person will be working alongside the current Creative Director. Responsibilities Jack/Jane of all trades - design, wire-framing, setting things up for designers to work on it, hop in with copy-writing when needed Big picture thinker – can take data and organize it into a beautiful thing Ability to see the true visualization of every product. Infographics – strong understanding/opinion of layouts Experience Tech experience – B2B brands Experience in an agency, in-house or big tech company. Management experience - 2-3 people Info-graphics in portfolio is really helpful. True leader Does this sound like you? Apply today!