User Experience Jobs

Our client, a nationally recognized retailer garnering accolades for their cutting edge approach to customer engagement is seeking a User Experience Architect to join their team on a project basis. In this role the ideal candidate is a highly motivated, creative and versatile individual with experience designing intuitive workflows. The candidate carries a thorough understanding of his/her end users, a passion for user-centered design, and a critical eye toward clear visuals and text that meet the needs of customers across all of our client's digital brands. Responsibilities: Analyze business needs and produce detailed wireframes that meet strategic objectives Optimize information architecture to promote usability, while accommodating technical needs/constraints Develop user flows and personas to facilitate feature design process Ensure all creative deliverables are clear of errors; meet user needs and business requirements. Maintain a high-level view across the business and understand the complexities, dependencies, and opportunities beyond the CX UX Design team. Translate abstract ideas and business requirements into data-driven and human-centered solutions based on HCI fundamentals and design principles. Create high-fidelity mocks and interactions for responsive web and native apps based off flows, wires, prototypes, and user research. Work closely with UI Designers to understand detailed standards Participate in creative brainstorm sessions. Qualifications: Minimum 3 years of experience in UX design. Relevant experience in designing for iOS, Android and/or Web applications. A portfolio that demonstrates a strong understanding of best practices in UX, developments, and trends in web design. Proficient in Sketch, Zeplin, Axure, and Adobe Creative Suite. Experience working for retail or web-based companies, interactive/ad agencies or start-ups is a plus. Experience in user testing and user research is a plus. Past experience in a digital retail environment a plus. Experience working in an agile environment a plus. Does this sound like your skill set and experience? Apply today! 

If you’re a usability researcher, we have multiple opportunities for you with one of our favorite clients, a national retailer winning major accolades currently for the work they are doing in customer engagement. You will design, build, administer and assess usability research studies across this organizations 8 brand websites and applications. This is role is viewed as a critical part of the UX team, and as such the ideal candidate needs to have a strong understanding of what UX is, and how to work as part of a User Experience team. Skills: Experience designing, building and running usability research studies. Insight into user behaviors and expectations as well as different methods of conducting studies. Ability to interpret findings and recommend action items. Exceptional communication and presentation skills. Requirements: 1 - 3 years of experience conducting user research studies. Knowledge and understanding of how to create wireframes so as to be able to externalize research findings. Up-to-date resume. Experience using analysis and analytics to uncover usability issues. If you have the experience, skills, and desire to join a growing company, apply now.

Our client, a national retailer who is being recognized globally for how they are shaping a new customer experience, is seeking a UX Content Strategist to join their growing digital team. In this role, you will help define rules of engagement around the content across all brand websites and apps. The prime candidate will not only have a love of providing guardrails for content and crafting effective calls-to-action, but will also harbor a passion for understanding user behavior as this position is a critical component of the UX team. Job Description:  Conduct routine content audit to ensure the communication across our digital product is consistent and cohesive with the brand direction Collaborate with UX designers and UI designers to ensure realistic content is presented in wires and visual comps Includes writing instructional copy and CTAs but not marketing copy Improve communication of key research findings Initiate and plan content-related research Create guard rails for content creators across multiple brands while ensuring quality and consistency for the key target users Produce customer journeys, personas, and content style guides to aid in business alignment Identify gaps in current content to increase customer engagement and conversions Communicate rationale for strategy with business leaders across an organization without having the authority to dictate a direction Establish connective language and a unified voice. Systems and strategic thinker willing and able to dive into the weeds of tactics Works collaboratively and curiously with cross-functional team members, including UX designers, UI designers, user researcher, and product managers. Ability to “herd cats” to gain alignment with cross-functional teams on a strategy A self-starter who identifies opportunities and potential problems – addressing them effectively and efficiently Professional, flexible, and able to succeed in a rapidly changing environment Seeks out opportunities for self-development and continuing education Requirements: Have 3+ years of experience working as a content strategist or UX writer with a deep knowledge of eCommerce. Passion for helping companies meet their goals and improve their focus on their target market. Experience crafting content taxonomies. Experience collaborating with design teams. Experience consuming or creating customer journeys and personas. Vast understanding of SEO and accessibility. Knowledge of CMS structures along with the limitations and advantages. Knowledge of utilizing UserTesting.com for iterative feedback. Experience conducting and writing about the results of research findings both to inform content strategy and to evaluate content. Does this sound like you? Apply today! 

Ready to show off your design skills to a larger audience? Imagine designing a product that will be used by associates and customers across the globe. You can have that opportunity! What you'll do: Translate concepts into customer flows, journey maps, and wireframes Design and deliver wireframes, mockups, and prototypes for multiple devices and interfaces Inspire and bring new ideas to the team through staying in the know of current design trends Design for big data and find solutions that to improve the daily lives of our associates Participate in design critiques by presenting your work, capturing feedback, and giving constructive feedback on your peer’s work Work within established design guidelines and collaborate with team members to ensure consistency across designs Provide mentorship to less experienced designers Understand technical limitations Produce handoff ready work for tech team, including producing redlines and capturing assets Work with tech team to ensure designs are being implemented correctly and give feedback Prepare and present work to team, partners, and leadership Apply a user-centered approach to requirements and inter-dependencies to develop engaging interfaces Meet with key business and tech partners to collect requirements Collaborate and brainstorm with team to understand, identify, and take on complex business requirements and user needs Conduct user research and facilitate interviews and testing to find end user’s issues and needs Analyze and interpret your research to inform your designs Does this sound like you? Apply today! 

Onward Search is on the hunt for a conceptual Visual Designer to join the team of a growing tech start-up. You will be working with a group of UI/UX Designers, Graphic Designers, and Front-End Developers to build creative design for Facebook ads, display ads, landing pages, fliers, and posters. You will also participate in the design of their re-brand and there will be the potential to create online and social videos as well. Requirements: 4-6+ years of experience in visual design for digital and print materials Proficient in Photoshop, Illustrator, InDesign; Premiere, After Effects, and Figma are a bonus Some knowledge of wireframing and prototyping is a plus Experience in auto, tech, or sharing economy industry is preferred Does this sound like you? Apply today!

Our client has an opportunity with for a Visual/UI Designer with 3+ years of experience in SaaS product design. Responsibilities Impeccable taste and typography. Perfect balance of form and function. Creative visual design process. Incredible attention to fit-and-finish. Familiarity with user interface conventions. Create assets or redline specifications for CSS conversion. Communicate well with developers or clients. Experience 3+ years of relevant experience in SaaS product design Undergraduate or graduate degree with a focus in Art or Design. Expert-level with Photoshop and Illustrator CS 6 or higher Experience designing for mobile and web-based applications. Working understanding of production-level asset creation for CSS use. Does this sound like your skillset and experience? Apply today!

Onward Search is on the hunt for a UX Specialist to join our Entertainment client for a long-term contract position. You will report to the Director of Digital Products and be responsible for developing and documenting detailed UX specs, wireframes, and prototypes for an internal CMS. You will be the subject matter expert on industry standards for usability, UX/ UI principles and IA. Responsibilities: Must have 2+ Years professional experience working in UX/UI. Must have experience defining the UX/ UI of an internal B2B Web Application or product. A portfolio must show your work in creating wires, prototypes - ideally showcase your thought process, case studies. Must be passionate about UX and the project, team. Must be able to present and defend your ideas to a team of executives. Prefer candidates who are proficient in Sketch and Invision - if not, similar products. Does this sound like your skill set and experience? Apply today!

Our client has an opportunity with an Interaction Designer with 3+ years of experience in SaaS product design. This person will work closely with the Design Director, fellow UX Designer, Engineers, and key stakeholders. Responsibilities: Have a user-centered design understanding. Creative problem-solving. Research and analyze product spaces. Describe, design, and execute wireframes. Design systems that simplify complex functionality Ability to A/B test and quantify design decisions and responsive screen design. Experience: 3+ years of relevant experience in SaaS product design. Undergraduate or graduate degree with a focus in Art or Design. Expert-level with Photoshop and Illustrator CS 6 or higher. Experience designing for mobile and web-based applications. Working understanding of production-level asset creation for CSS use. Does this sound like you? Apply today!

Our client, a technology sports company, is seeking a Head of UX Strategy (Director level) to join their team. You will head up leadership responsibilities to help support and evangelize the larger UX group across the company and a vital part of the UX group’s leadership team. Responsibilities: Mentorship and development of the UX Strategy team of up to 10 people. Present to, interact with, and influence senior executives 1-2 times per week. Ensure UX Strategists are identifying synergies between products and across divisions that can lead to new product ideas or enhancements. Collaborate with peers and the Agile Coaching team to analyze our existing UX processes and drive continuous improvement. Partner with the Head of Design to deliver a comprehensive Design System. Partner with the User Research Manager to set up a research roadmap to support strategy. Helping to champion and educate product owners and leaders about the role of UX strategy as part of the UX group’s broader process. Advancing global standards and best practices for UX strategy. Relentlessly seeking opportunities to create improvements and better alignment across our products for our users. Experience: 10+ years in UX strategy, including at least 3+ in a leadership role ideally in a B2B global user-centric capacity. Proven record of leading user-centered design teams for projects aimed at global audiences. Understanding of Agile development processes along with previous experience in delivering complex projects. Strong understanding of building and improving high-quality digital products. Strong experience advocating for and using user research in the product development process. Ability to support 10% international travel. Comfortable in a happy and casual environment, with processes in place but open to making a mark on the company's future products. Does this sound like you? Apply today! 

The User Research family is responsible for assessing end-user needs concerning our client's digital presence. Members of the User Research team must understand both the business and the technical aspects of the Web. They need to understand business stakeholders perspectives and the end user's needs. This team evangelizes the user perspective in the design and development activities for our clients entire Digital Presence. Through a combination of influence and standards, they guide the online user experience that will produce optimal results. The User Researcher team member performs user research in one-on-one sessions, or with groups, as appropriate, either in-person or remotely and/or asynchronously. They use the information gathered during this research to inform online interactions. The ability to collect, analyze, and interpret user research is a critical component of this job family, as is the ability to translate user and stakeholder needs into an active user interface. Responsibilities: Conducts user interviews and research, from goals/needs assessment all the way to summative evaluations. Using qualitative and connecting quantitative data to inform results to guide and make impactful user-centered experience decisions. Suggests and pilots internal work process efficiencies that the team can align to. Works to build a collaborative, end-to-end engagement process both internally and externally with teams so that user research is a trusted partner early-on and through-out the product development cycle in reflecting consumer and business values. Advocates for meaningful use even when it might not be popular. Utilizes/Draws from personas to carry out research and heuristic analysis. Writes, moderates and reports on usability studies using established testing methodologies and configurations. Creates test plans for straight-forward and complex projects. Works with stakeholders to create moderators guides for testing. Works independently and/or with Stakeholders to create participant recruiting screeners. Conducts qualitative and quantitative analysis of testing results using standard methodologies. Develops recommendations based on test results. Reports on test results. Conducts and coordinates Usability tests using standard and best practice testing methodologies and configurations. Coordinates testing logistics including recruiting, incentives, parking validation, locations (room scheduling, may be multiple locations, or outside vendor). Sets up and tears down usability lab and observation room(s) including configuring the software and computer hardware (camera, laptop, networking, cables, etc.). Recruits participants. Manages overall experience of participants- escorting them to and from the testing room and handling incentives. Provides support for creating test stimuli - producing cards for card sorts, basic HTML click paths, or paper prototypes. Arranges testing materials - ensuring that there is an appropriate number of collated copies of moderator's guides and participant demographics for the test and observation rooms. Adheres to our compliance practices for user and data protection. Strong ability to be self-organized and proactive in suggesting and bringing about positive change. Experience: Minimum three (3) years of digital expertise moderating usability tests with a large team and/or stakeholder engagement. Bachelor's degree in a related field. Master's degree in related field preferred. Does this sound like you? Apply today!