{"id":14582,"date":"2026-07-29T00:00:00","date_gmt":"2026-07-29T00:00:00","guid":{"rendered":"https:\/\/www.onwardsearch.com\/jobs\/job\/83079-associate-player-support-producer-los-angeles-california\/"},"modified":"2026-07-30T21:11:34","modified_gmt":"2026-07-30T21:11:34","slug":"83079-associate-player-support-producer-los-angeles-california","status":"publish","type":"job_listing","link":"https:\/\/www.onwardsearch.com\/jobs\/job\/83079-associate-player-support-producer-los-angeles-california\/","title":{"rendered":"Associate Player Support Producer"},"content":{"rendered":"<p>We&#8217;re seeking an Associate Player Support Producer to support a remote&#8211;out of region team. This temporary opportunity involves working with a leading gaming company dedicated to delivering exceptional player experiences. Join our client&#8217;s efforts to provide high-quality support and ensure the smooth operation of their products and services. There is no application deadline for this role.<\/p>\n<p><strong>Associate Player Support Producer Responsibilities:<\/strong><\/p>\n<ul>\n<li>Assist in preparing Global Player Support teams through thorough documentation, managing escalations, and fostering cross-team collaboration.\n<li>Collaborate with Subject Matter Experts and external partners to develop, update, and distribute support content.\n<li>Act as a liaison during incidents and service issues, advocating for players and influencing product prioritization.\n<li>Build expertise in client support functions to advise stakeholders and contribute to operational planning.\n<li>Support the launch and maintenance of products by working closely with product and studio teams. <\/ul>\n<p><strong>Associate Player Support Producer Qualifications:<\/strong><\/p>\n<ul>\n<li>Bachelor&#8217;s degree or equivalent experience.\n<li>Prior experience in Player Support or Customer Support is highly preferred.\n<li>Excellent verbal and written communication abilities.\n<li>Proven success in managing complex projects across multiple teams.\n<li>At least 2 years of experience in project management, operations, or customer service leadership preferred; data analysis skills are a plus. Certifications such as CSPO, CSM, or PMP are advantageous. <\/ul>\n<p><strong>Perks and Benefits:<\/strong><\/p>\n<ul>\n<li>Medical, Dental, and Vision Insurance.\n<li>Life Insurance.\n<li>401(k) Program.\n<li>Commuter Benefit.\n<li>eLearning and Ongoing Training.\n<li>Education Reimbursement. <\/ul>\n<p><em>Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.<\/em><\/p>\n<p>If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.<\/p>\n","protected":false},"excerpt":"We&#8217;re seeking an Associate Player Support Producer to support a remote&#8211;out of region team. This temporary opportunity involves working with a leading gaming company 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