{"id":16123,"date":"2026-10-15T00:00:00","date_gmt":"2026-10-15T00:00:00","guid":{"rendered":"https:\/\/www.onwardsearch.com\/jobs\/job\/84222-customer-success-manager-los-angeles-california\/"},"modified":"2026-10-15T19:43:08","modified_gmt":"2026-10-15T19:43:08","slug":"84222-customer-success-manager-los-angeles-california","status":"publish","type":"job_listing","link":"https:\/\/www.onwardsearch.com\/jobs\/job\/84222-customer-success-manager-los-angeles-california\/","title":{"rendered":"Customer Success Manager"},"content":{"rendered":"<p>A leading media company is hiring a Customer Success Manager to join their team in New York, NY. This temp role supports the client&#8217;s Ads Manager platform, helping small and medium businesses harness the power of Connected TV advertising. Ideal candidates will have 2-5 years of experience in digital advertising or account management, and be comfortable working on-site.<\/p>\n<p><strong>Customer Success Manager, SMB Responsibilities:<\/strong><\/p>\n<ul>\n<li>Design tailored onboarding plans based on customer goals to enhance initial engagement.\n<li>Manage a portfolio of high-value SMB accounts, fostering product adoption and satisfaction.\n<li>Provide expert advice on campaign optimization and creative strategies to maximize ROI.\n<li>Identify opportunities to grow revenue by scaling unmanaged advertisers within accounts.\n<li>Maintain consistent outreach and manage pipeline activities using Salesforce. <\/ul>\n<p><strong>Customer Success Manager, SMB Qualifications:<\/strong><\/p>\n<ul>\n<li>2 to 5 years of experience in digital advertising, media sales, or account management.\n<li>Bachelor&#8217;s degree in Marketing, Business, or a related field.\n<li>Proficiency with CRM tools such as Salesforce and familiarity with ad-tech platforms.\n<li>Strong communication skills for client relationship management and cross-team collaboration.\n<li>Ability to analyze campaign data and troubleshoot issues effectively. <\/ul>\n<p><strong>Perks and Benefits:<\/strong><\/p>\n<ul>\n<li>Medical, Dental, and Vision Insurance.\n<li>Life Insurance.\n<li>401(k) Program.\n<li>Commuter Benefit.\n<li>eLearning and Ongoing Training.\n<li>Education Reimbursement. <\/ul>\n<p><em>Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.<\/em><\/p>\n<p>If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.<\/p>\n","protected":false},"excerpt":"A leading media company is hiring a Customer Success Manager to join their team in New York, NY. This temp role supports the client&#8217;s 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