Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring a Vice President of Operations for a hybrid role in Mechanicsburg, Pennsylvania. This is a direct hire opportunity requiring relocation to the Cumberland County area, with a relocation package available for the right candidate.

This is an exciting opportunity to lead and optimize operational functions for a growing organization. As Vice President of Operations, you’ll oversee key areas such as customer service, distribution, FDA regulatory compliance, and process innovation. You'll work closely with executive leadership to execute strategies that enhance efficiency, quality, and scalability across both domestic and international operations.

This position offers a salary range of $160,000 to $180,000 (bonus not included) and follows a regular business hours schedule.

There is no application deadline for this role.

Vice President of Operations Responsibilities:

• Develop and execute strategic operational plans aligned with company objectives.

• Adhere to FDA import/export regulations and ensure team compliance.

• Oversee daily operations across departments including customer service, distribution, compliance, and technology.

• Manage budgets, personnel, and equipment to achieve performance targets.

• Lead quality assurance and control programs ensuring adherence to regulatory and operational standards.

• Drive supply chain optimization, vendor relations, and cost efficiency.

• Supervise and mentor high-performing teams to foster a culture of accountability and continuous improvement.

• Establish and track KPIs to measure operational performance and support data-driven decisions.

• Ensure compliance with all applicable laws, industry regulations, and company policies.

• Participate in contract review processes to ensure alignment with operational capabilities.

• Collaborate with finance to support budgeting, forecasting, and performance analysis.

• Evaluate and integrate new technologies to enhance productivity and maintain cybersecurity standards.

• Champion innovation, best practices, and process improvement initiatives across the organization.

• Maintain open communication with leadership and cross-functional teams to ensure transparency and alignment.

Vice President of Operations Qualifications:

• Bachelor’s degree in Business Administration or a related field; Master’s preferred.

• 15+ years of progressive leadership experience in operations or related functions.

• Proven expertise across multiple operational disciplines including customer service, FDA-related distribution/logistics, technology, finance, and team management.

• Strong experience developing and managing departmental budgets and financial plans.

• Working knowledge of FDA import/export regulations, with cosmetic industry background strongly preferred.

• Demonstrated ability to lead large-scale process improvements and optimize resource allocation for productivity and safety.

• Advanced data analysis and performance metric management using tools such as ERP, WMS, SQL, and Microsoft 365.

• Excellent communication, presentation, and organizational skills.

• Bilingual proficiency in Japanese (preferred).

Perks & Benefits:

• Medical, Dental, and Vision Insurance.

• Life Insurance.

• 401(k) Program.

• Commuter Benefit.

• eLearning & Ongoing Training.

• Education Reimbursement.

*Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

About Onward Search

Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing, and technology professionals. We work with our nationwide clients to continuously pipeline and fill specialized roles. As such, not all jobs contain an application deadline.

Equal Opportunity Employment

We are an equal opportunity employer. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected category. Candidates must be at least 18 years old to be considered for employment.
EOE/M/F/D/V/SO

Inclusive Hiring Practices

We’re committed to making every part of our hiring process accessible and inclusive. If you need any accommodations or adjustments to support you during the application or interview process, please contact us at inclusivehiring@onwardsearch.com.

Employment Eligibility

In compliance with federal law, all persons hired must verify their identity and eligibility to work in the United States. We are unable to support 1099 / Corp-to-Corp / Independent Contractor arrangements. All freelancers will be hired as W2 employees.

Benefits

We offer medical, dental, and vision insurance as well as a 401(k) retirement plan to all eligible full-time temporary employees. Onward Search is a drug-free workplace.

Virtual Interview Process

To help streamline the hiring process and ensure a more flexible and accessible experience for all candidates, we’ve partnered with Apriora, a virtual interviewing platform. For select job openings, you may receive an invitation to interview with Alex, our virtual interviewer, via email at alex@onwardsearch.com.

Alex will guide you through a brief set of questions to help us better understand your background and interests. The virtual interview can be completed on your own time, and your responses will be reviewed by our recruiting team as part of the screening process.

To learn more about the platform, visit Apriora’s website.

Job Seeker Scam Alert

We’ve become aware of fraudulent recruiters impersonating Onward Search representatives to collect personal or financial information from potential job seekers. Please be vigilant and always protect your information. Learn more about potential threats and how to protect yourself by visiting our job seeker scam alert page.