We're partnering with our client to find a Senior Manager - Client Retention & Acquisition Strategy. Based in NYC, this temp role supports a client growth and retention team and works directly with senior leadership.

Senior Manager - Client Retention & Acquisition Strategy Responsibilities:

• Develop growth strategy recommendations that strengthen acquisition, engagement, and retention efforts.
• Assess customer, market, and business performance inputs to shape commercially and financially sound options.
• Create senior-leadership-ready presentations and supporting analyses to inform decisions.
• Help structure initiative plans by defining roadmaps, milestones, and key cross-workstream deliverables.
• Contribute as a strategy-focused individual contributor supporting high-priority growth and go-to-market work.

Senior Manager - Client Retention & Acquisition Strategy Qualifications:

• Financial services experience.
• 4-8 years of experience in consulting, strategy, growth strategy, business development, or related roles.
• Background in growth initiatives such as customer acquisition, retention/lifecycle strategy, market expansion, or partnership strategy development.
• Strong analytical, critical-thinking, and problem-solving skills with the ability to independently develop recommendations.
• Bachelor's degree in Business, Marketing, Economics, Finance, or a related field.

Perks and Benefits:

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) Program.
• Commuter Benefit.
• eLearning and Ongoing Training.
• Education Reimbursement.

Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

About Onward Search

Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing, and technology professionals. We work with our nationwide clients to continuously pipeline and fill specialized roles. As such, not all jobs contain an application deadline.

Equal Opportunity Employment

We are an equal opportunity employer. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected category. Candidates must be at least 18 years old to be considered for employment.
EOE/M/F/D/V/SO

Inclusive Hiring Practices

We’re committed to making every part of our hiring process accessible and inclusive. If you need any accommodations or adjustments to support you during the application or interview process, please contact us at inclusivehiring@onwardsearch.com.

Employment Eligibility

In compliance with federal law, all persons hired must verify their identity and eligibility to work in the United States. We are unable to support 1099 / Corp-to-Corp / Independent Contractor arrangements. All freelancers will be hired as W2 employees.

Benefits

We offer medical, dental, and vision insurance as well as a 401(k) retirement plan to all eligible full-time temporary employees. Onward Search is a drug-free workplace.

Virtual Interview Process

To help streamline the hiring process and ensure a more flexible and accessible experience for all candidates, we’ve partnered with Apriora, a virtual interviewing platform. For select job openings, you may receive an invitation to interview with Alex, our virtual interviewer, via email at alex@onwardsearch.com.

Alex will guide you through a brief set of questions to help us better understand your background and interests. The virtual interview can be completed on your own time, and your responses will be reviewed by our recruiting team as part of the screening process.

To learn more about the platform, visit Apriora’s website.

Job Seeker Scam Alert

We’ve become aware of fraudulent recruiters impersonating Onward Search representatives to collect personal or financial information from potential job seekers. Please be advised, we will only communicate with our talent through verified email addresses such as @onwardsearch and will never reach out through Gmail or any other public domains. You can learn more about potential threats and how to protect yourself by visiting our job seeker scam alert page.