Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Creative Strategist/Writer for a Retail e-commerce client.

This is a 6+ month contract opportunity. The role is located in San Francisco, CA, and is hybrid.

Our client is seeking a Creative Strategist to join their Core Product Excellence team, leading the development of impactful storytelling and messaging that brings our product strategy and innovation priorities to life. In this highly collaborative role, you’ll partner closely with senior leadership to shape narratives that drive executive communications, strengthen team culture, and elevate internal product storytelling.

You’ll craft compelling content for the company’s most critical moments—board meetings, all-hands presentations, product launches, and innovation showcases—ensuring our client's product vision is consistently communicated with clarity, focus, and inspiration. Working in lockstep with a visual designer, you'll translate complex ideas into cohesive themes, messaging frameworks, and engaging language that align stakeholders and energize teams.

This is a strategic, high-impact role blending creative storytelling, stakeholder collaboration, and product acumen—with a direct line of sight into how we communicate vision and priorities across the business.

Responsibilites:

• Lead narrative development for the product strategy and vision, crafting high-level messaging frameworks for executive communications and internal storytelling.

• Translate strategic input from senior leaders into compelling narratives—across presentations, microsites, scripts, and events—anchored in consistent messaging throughout the year.

• Establish a scalable communication process with reusable briefs, templates, and workflows to streamline executive storytelling.

• Collaborate with product, design, and communications teams to align messaging across leadership channels and internal platforms.

• Contribute to the storytelling experience for key milestones and events, including vision rollouts, internal showcases, and product launch communications.

• Stay closely attuned to evolving product priorities, roadmap themes, and business strategies to ensure alignment and relevance in messaging.

Requirements:

• 7+ years of experience in creative strategy, UX writing, content design, or brand storytelling—preferably in product-driven environments and with executive-level support.

• A strong portfolio demonstrating your ability to shape business strategy into clear, audience-focused messaging.

• Expertise in strategic storytelling across multiple formats—presentations, scripts, microsites, campaigns—with an adaptable tone for varying audiences.

• A collaborative approach with a track record of partnering directly with executives, designers, and product managers.

• A bias for action—comfortable with ambiguity, able to pivot quickly, and skilled at distilling evolving ideas into clear, persuasive narratives. You move fast, deliver high-quality work, and maintain strategic clarity under tight deadlines.

 

Perks & Benefits: 

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401k Program
• Commuter Benefit
• eLearning
• Education Reimbursement
• Ongoing Training & Development
• *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.

 

To learn more about this Creative Strategist/Writer opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.

Employer Details:

• Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
• Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
• Onward Search is a drug-free workplace.
• Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.