Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands.
We’re hiring a Senior ServiceNow Software Engineer for a leading Software Engineering Services company. This is a fantastic opportunity for an experienced ServiceNow expert ready to step into a leadership role.

In this position, you’ll drive architecture, development, and optimization of complex ServiceNow solutions across multiple modules. You'll mentor junior developers, collaborate with stakeholders, and deliver high-impact enhancements using best-in-class practices. If you're passionate about scalable technology, secure integrations, and continuous improvement, this could be your next big move.

Responsibilities

• Lead platform architecture, governance, and best practices for ServiceNow implementations.

• Design and develop advanced workflows, scripts, and system integrations.

• Enhance and maintain modules such as ITSM, ITOM, CMDB, HRSD, and GRC.

• Develop secure, scalable integrations using REST, SOAP, MID servers, and IntegrationHub.

• Mentor junior team members and promote development best practices.

• Collaborate with business and technical stakeholders to deliver effective solutions.

• Optimize system performance and automate repeatable tasks.

• Ensure adherence to security policies and change management protocols.

Qualifications

• 7+ years of hands-on ServiceNow development experience.

• Strong proficiency in JavaScript, Glide API, and platform scripting.

• Experience with key ServiceNow modules: Incident, Change, CMDB, Service Catalog, etc.

• Skilled in third-party integrations (e.g., Active Directory, Jira, Salesforce).

• Familiar with Agile/Scrum development methodologies.

• Excellent leadership, problem-solving, and communication skills.

• ServiceNow certifications (e.g., Certified System Administrator, Application Developer).

• Experience with Flow Designer, IntegrationHub, or custom app development.

• Familiarity with ITIL v4 frameworks.

• Background in the Telecom industry is a plus.

Perks & Benefits

• Medical, Dental, and Vision Insurance

• Life Insurance

• 401(k) Program

• Commuter Benefits

• eLearning & Ongoing Training

• Education Reimbursement

*To qualify for our benefits package, you must work over 30 hours per week and the assignment must be a minimum of 10 weeks.

If you’re a qualified ServiceNow expert looking for your next challenge, apply today. Our recruitment team will guide you through the process and advocate on your behalf.

Deadline of Application is on June 13, 2025

---

About Onward Search

Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing, and technology professionals. We work with our nationwide clients to continuously pipeline and fill specialized roles. As such, not all jobs contain an application deadline.

Equal Opportunity Employment

We are an equal opportunity employer. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected category. Candidates must be at least 18 years old to be considered for employment.
EOE/M/F/D/V/SO

Inclusive Hiring Practices

We’re committed to making every part of our hiring process accessible and inclusive. If you need any accommodations or adjustments to support you during the application or interview process, please contact us at inclusivehiring@onwardsearch.com.

Employment Eligibility

In compliance with federal law, all persons hired must verify their identity and eligibility to work in the United States. We are unable to support 1099 / Corp-to-Corp / Independent Contractor arrangements. All freelancers will be hired as W2 employees.

Benefits

We offer medical, dental, and vision insurance as well as a 401(k) retirement plan to all eligible full-time temporary employees. Onward Search is a drug-free workplace.

---

Virtual Interview Process

To help streamline the hiring process and ensure a more flexible and accessible experience for all candidates, we’ve partnered with Apriora, a virtual interviewing platform. For select job openings, you may receive an invitation to interview with Alex, our virtual interviewer, via email at alex@onwardsearch.com.

Alex will guide you through a brief set of questions to help us better understand your background and interests. The virtual interview can be completed on your own time, and your responses will be reviewed by our recruiting team as part of the screening process.

To learn more about the platform, visit Apriora’s website.

---

Job Seeker Scam Alert

We’ve become aware of fraudulent recruiters impersonating Onward Search representatives to collect personal or financial information from potential job seekers. Please be vigilant and always protect your information. Learn more about potential threats and how to protect yourself by visiting our job seeker scam alert page.